What do a telecommunications company and a University have in common? Well, at first glance, not a heck of a lot — unless you consider their network requirements. After talking to a telecommunications company and a University I found out they both wanted:
- To know the exact status of all networking devices…within minutes.
- A simplified service contract structure for said devices
- To better predict, and budget for, support and upgrades of devices
- Reduced network risk, simplified operations, and increased employee productivity.
Are these objectives your company is trying to achieve, too? Let’s explore how Alestra, a Mexican service provider, and George Mason University, a U.S. institution of higher education, have achieved these results, and more, with Cisco Smart Net Total Care.
Never heard of Cisco Smart Net Total Care? I included a brief description at the end of this blog.