Cisco Blogs


Cisco Blog > Small Business

Protect Data Shared Through Unified Communications

Lock down your UC system to prevent the theft or loss of sensitive business information

Companies large and small have embraced VoIP (voice over IP) and unified communications (UC), and malicious parties are there, too. In fact, some research firms estimate that targeted attacks on VoIP infrastructure account for as much as one third of all attacks around the world, in part because companies haven’t secured their VoIP and UC systems as well as other online applications like email. Unauthorized persons can use holes in UC systems to sneak onto your network, access stored business data like sensitive customer information, or commit toll fraud.

Read More »

Tags: , , , ,

Keep Videoconferencing Conversations Confidential

Follow these tips to secure critical company information from prying eyes

Videoconferencing—conducting meetings with anyone, at anytime, from anywhere—seems like a win-win solution. Videoconferencing both saves time and cuts down on travel costs. And it can help employees collaborate more efficiently and stay better connected.

What can go wrong? As it turns out, videoconferencing can open a giant security hole in your business. Like a tap on your CEO’s phone or a bug hidden under your conference table, videoconferencing can allow eavesdroppers access to your company’s confidential conversations.

Read More »

Tags: , , ,

Prepare Your Network for Video Streaming and Telepresence Meetings

The right router can make all the difference between a smooth user experience and frustrating, choppy video

Small companies have found many compelling reasons to use video solutions and telepresence systems in their day-to-day operations: as a marketing tool, as a point of contact for customer service, and as a way to train employees. Internally, telepresence and its use of video technology is gaining traction among small businesses that want to conduct face-to-face meetings without the expense of travel. As advantageous as video can be, before you can successfully stream video broadcasts, you need to make sure the underlying network can handle the extra traffic.

Read More »

Tags: , , ,

Managed Services Mean Big Benefits for Small Businesses

March 8, 2012 at 10:13 am PST

Outsourcing IT support lets you reduce IT costs and focus your efforts on what your company does best

Small companies are proliferating in every industry, from health care to hospitality and financial services to technology. But regardless of their industry, all small companies face similar challenges when it comes to their IT networks. Despite a lack of in-house IT resources, small businesses must keep their networks running reliably at top speeds. At the same time, they need to watch their budgets by reining in IT operational costs and limiting IT investments. For an increasing number of small businesses, the answer to these problems is relatively simple: managed services.

Read More »

Tags: , , ,

5 Steps to Choosing a Videoconferencing Solution

The right system can connect employees, improve collaboration with partners, and enhance customer service

Videoconferencing, with entire conference rooms dedicated to the latest and greatest in audio and video broadcasting, may seem out of bounds for small businesses. But videoconferencing is useful for more than large-scale lecture-based training sessions or global executive announcements. Small businesses can use this communications technology to enable collaboration with employees and partners around the world, demonstrate products to potential customers at any time, and amp up their online customer service efforts. The bottom line is that videoconferencing offers a cost-effective way to hold face-to-face meetings with anyone, no travel required.

Read More »

Tags: , , , ,