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Is your Business ready for 802.11ac?

June 27, 2014 at 1:13 pm PST

This week we finished our biggest product announcement in recent memory.The various teams worked hard to bring out to our partners and customers products that delivered maximum quality, flexibility and value.

One of the products included was the new Cisco Small Business WAP371 Wireless Access Point. This Access Point is the first 802.11ac model in the portfolio representing a paradigm shift in the way you as a business owner can improve wireless performance for your business. This new model has a dual radio, includes a Gigabit Ethernet (GbE) Power-Over-Ethernet (PoE) LAN port and has the ever-popular Single Point Set-up capability. The WAP371 also features Captive Portal for guests, and like the rest of the wireless portfolio, offers simple set-up and deployment with an intuitive user interface and set-up wizards.

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But this release raises the question regarding exactly why you should think about upgrading your small business wireless network.

Nasser Tarazi, Product Manager for the Cisco Small Business Wireless Access Points, talks about reasons why to take a look at the all-new WAP371.

“Right now is a good time for Small Businesses to consider upgrading their wireless networks from older 802.11 technologies to 802.11ac. First-off, 802.11ac is three times faster than it’s predecessor, 802.11n. The use of Multiple-Antenna, Multiple-in, Multiple-out technology (MIMO) reliably delivers this boost in performance providing for a much better user experience.”

Nasser goes on, “We expect over 70% of mobile devices will be 11ac-enabled by 2016. Like mentioned before, 11ac is three times faster than 11n, so from business-critical to social media applications, improved wireless high-speed performance will ensure your applications will run smoothly, reliably. Also, range is better, even for 11n enabled devices.”

“Security is on every business owner’s mind. 802.11ac is more secure than 11n. And in fact, 11ac is also more power efficient, which can result in a 30% improvement in battery life for your wireless devices such as mobile phones and tablets. Finally, 11ac provides for greatly improved client density, so high-client use cases such as schools, churches, and other organizations will greatly benefit from the upgrade to 11ac.”

Check out our FAQ and the WAP371 product page for more information.

Thanks for your time!

Marc and Nasser

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Small Business Team Update: Friday the 13th

June 13, 2014 at 9:41 am PST

It is Friday the 13th and we have a full moon, perfect time to provide a quick update from the Cisco SMB Team.

First off, we have posted a Teaser Announcement providing a quick view of some new products that are coming out later this month. The entire Cisco SMB Team has been working hard on this new launch so look for more information that will be coming out.

220 Smart Plus Series

220 Smart Plus Series

The Switching Team currently has a cisco.com for the new 220 Smart Plus Series.

Ivor Diedricks posted a new Blog earlier this month called Understanding the different types of Ethernet Switches. He explains the differences between fixed and modular switches, and goes into the details of what makes an Unmanaged, Smart and Fully Managed models. It is a good read, if you haven’t already, please take a look.

Finally, I have a new RV325 emulator on our Cisco Emulator Page. These emulators provide you the chance to take a test drive through our device user interface. You can take a look at our easy-to-use configuration wizards, configure features such as VLAN’s, Single-Point-Setup on our Wireless Access Points, and even configure VPN’s on the routers.

Make it a safe Friday the 13th!

 

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Introducing FindIT, Cisco Small Business Automated Software Delivery Service

March 11, 2014 at 8:43 am PST

Hello again, Marc Nagao and the Cisco Small Business Team.

Over the weekend, my family and I were in Indian Wells to watch the world’s best tennis players play at the BNP Paribas Open. I have to say, watching them play live, at competition speed, is something to behold. It’s difficult to comprehend the speed, power and consistency out of these players.

Speaking of Speed and Power, recently, my brethren Product Manager, David Harper, finished up development of a new release of the Cisco FindIT Network Discovery Utility that uses the Cisco Automated Software Delivery Service to provide easy speedy access to Small Business firmware. This new service tool is simple to use, intuitive and a snap to get started. It will let you know when there’s a new firmware update and in seconds that firmware can be loaded up on your Cisco Small Business device. I even conned Dave into doing a demo for you all! But the best part, it is FREE.

Take it away Dave:

Hello Everyone, Today I want to talk about Cisco FindIT. FindIT is a web browser plugin that you can use to discover all Cisco Small Business branded devices on your network, and then you can easily view device information, click to open the administration GUI, or click to access support resources. We have just released version 1.1 of FindIT, and this version automatically notifies you about firmware updates for the devices on the network and then lets you click to download them to your PC. I’ve attached a short, five minute video below that show how FindIT works and how you can use it when you are installing a new network.

For more information or to download FindIT, go to www.cisco.com/go/findit.

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Cisco Small Business Extending Services and Support in Latin America

March 5, 2014 at 10:12 am PST

Happy Wednesday!

Did you watch the Academy Awards this week? It sure would been great to get my mug in Ellen’s selfie shot. I could have been Bradley right? ..and a slice of pizza would have been great with Julia, Harrison, and “Marty”. Certainly this year’s Oscars was the best one in years.

Speaking of good shows -- as Master of Ceremonies here at Cisco Small Business, I wanted to pass along some fantastic news from another brethren Product Manager, Robin Penn. Her Cisco Small Business Services and Support team has been making a good showing recently by adding 15 additional Latin American Countries where folks can purchase Cisco Small Business Service. For some time, we have received requests from partners, customers and team members to extend our Award Winning coverage to more Latin American countries. As you can imagine, many folks are quite happy about this.

But wait… what exactly did Robin do?  We already sold Small Business Support Service in Argentina, Brazil, Chile, Colombia and Mexico. And now…the envelope please to see the new entrants: Belize, Bolivia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Nicaragua, Panama, Peru, Puerto Rico, Trinidad & Tobago and Venezuela. And all are winners

Customers now can purchase (through their partners) the value-priced Cisco Small Business Support Service:

  • Three Years of Award-Winning Technical Support
  • Advanced Product Replacement - either Same Day Ship or Next Business Day**
  • Unlimited telephone support with Cisco Certified engineers, 24 hours daily in English, business hours in other languages
  • Major and minor software releases

 

Screen Shot 2014-03-03 at 2.32.58 PM

So now, in more and more countries, especially Latin America, Cisco’s Best-in-show Small Business products can be purchased with the award-winning Cisco Small Business Support Service. So as Robin would say, buy/sell the best Small Business products with the Industries’ Best Service and Support, all in the one shot.

Thanks for hanging out with the Cisco Small Business Team -- make it a good rest of the week.

Resources:
Small Business Support Service At-A- Glance in English

Small Business Support Service At -A- Glance in Spanish

Small Business Support Service At-A-Glance in Portuguese

For more info on Small Business Support Service features and benefits or questions…  Check out www.cisco.com/go/sbs or contact smb-services-team@cisco.com

And to see where is Small Business Support Service is available: check out www.cisco.com/go/sbsavailable

**Questions about Same Day Ship or Next Business Day Logistics?  Contact your partner or latam-tm@cisco.com.

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Big News from the Cisco Small Business Team

February 13, 2014 at 1:41 pm PST

Happy Thursday all.

Yesterday, my brethren Product Manager, Ivor Diedricks announced his new 10 Gigabit Small Business Switch. This is the first 10 Gigabit Switch in the Small Business Series. This is an important announcement in that we are the only one (save one) to come to market with such a product for the SMB space. With its 10 Gigabit over copper interfaces, SMB’s can connect Servers and Storage devices cost-effectively for an optimal core deployment. This new switch has eight 10GBase-T copper, eight SFP+ slots and up to eight switches can be connected in a single stack. Ivor provides more color into the features of the new switch in his general availability release which also announced several new models for the 300 and 500 Series Switches which provide fantastic performance, ease-of-use, best-of-breed features and industry-leading warranty.

Thanks for taking the time to take a look today. Make it a great day.

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Here’s Ivor’s Announcement:

The Small Business product team is pleased to announce the immediate orderability of a new 10 Gigabit switch together with several new models of the 300 and 500 series switches. Small Business switches deliver great value for SMB customers with outstanding ease of use, best of breed features and peace of mind warranty. And we continue to evolve the portfolio with the constant software updates.

The new SG500XG-8F8T switch features 8 ports of 10GBase-T copper for cost-effective, high speed connectivity to Servers and Storage devices. Additionally, there are 8 SFP+ slots for 10 Gigabit long-range connectivity over fiber for backbone, stacking, or host connectivity. Up to 8 units can be connected in a single stack and may be paired with SG500X switches in the same stack. It comes with a rich feature set including VRRP Resiliency, IPv6 First Hop Security, Energy Efficient Ethernet (EEE), Auto Smartports, CDP, and numerous Time-based capabilities for enabling items such as POE, ACLs, and 802.1x according to a schedule.

The new POE models expand the 300 and 500 Series portfolio with support for higher density POE capability, together with all models supporting IEEE 802.3az (POE+). The 300 and 500 series switches now incorporates full and half power POE models, thereby giving customers the options to select the models which best meets their needs. The new switches comes with all the rich feature set available with these product families.

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