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Is It Time to Upgrade Your Network?

Answering these six questions can point you in the right direction

Most small companies invest in the very best networking equipment they can afford when they first build their network, choosing a router, a switch, and a server that will support the business they envision growing in the near future. But has that future come and gone for your company? Even the best small business networking gear needs to be upgraded at some point—the trick is knowing when that time is.

Here are six questions to ask yourself about your network. If your answer to any of the questions is “yes,” then it may be time to upgrade.

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Managed Services: OnPlus for Small Business Reseller Partners

December 13, 2011 at 10:33 am PST

Imagine being alerted of a customer’s network issue at your son’s baseball game. Now imagine being able to fix that issue between innings, before the customer even becomes aware of it.

That’s the power of OnPlus, a new managed service Cisco is announcing today to help VARs easily and affordably provide network assessment, management, and advisory services to their small business customers. This new service provides VARs with a cost-effective, scalable business model for those beginning to establish their managed services practice.

So what does this really mean for our channel partners?

If you ask Liberty Technology President and Cisco certified partner Ben Johnson, he’d say that, “Liberty Technology focuses on making technology easy for both consumers and businesses. With Cisco OnPlus, you’re able to get a more complete, 360 degree picture of your customer’s network. We’ve used OnPlus in a number of scenarios, from doing network surveys to quickly troubleshooting and identifying problems with customer’s networks, which has greatly saved us time and of course money.”

What else can you gain from using Cisco OnPlus service? Read on for all of the advantages. Read More »

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Don’t Let Home Networks Compromise Your Business Network

Follow this basic checklist to ensure employees are safely connecting to your company LAN

When you combine almost ubiquitous high-speed Internet connections with affordable wireless networking gear and mobile devices such as laptops and smartphones, many of your employees will create home networks that allow them to work remotely. However, many people don’t have security on their personal networks. Before you allow your employees to access your business network remotely, you need to be sure their home networks are secured.

This isn’t as tricky as it seems. Many of the security measures you’re currently using on the local network can be applied to employees’ personal networks, such as requiring strong passwords on laptops, mobile phones, and home routers. Even if employees are using their own equipment to work remotely, you can enforce specific rules for accessing company resources. For instance, you can require that everyone use an encrypted virtual private network (VPN) to connect to your business network. Also stipulate that every computer, including smartphones and tablets, that accesses business data has antivirus and antimalware software installed and is working with the latest threat updates.

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Considerations When Buying a New Phone System

Features, cost, and vendor relationship should all factor into your purchasing decision

If there’s one piece of technology no business can manage without, it’s a professional-grade phone system. The right phone system can improve employee productivity and customer service—both of which can have a positive impact on your bottom line. If you choose an IP-based phone system, you’re also laying the foundation for additional advanced technologies such as unified communications (UC). When shopping for a phone system, you should consider your company’s requirements (size, future growth, number of locations, functionality required), factors that impact the final cost, and what you need from your vendor relationship.

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What is WebEx? A Cool Way to Have an Online Meeting

So you’ve heard the term WebEx but you have no idea what a WebEx is? You’ve come to the right place.

WebEx lets you have online meetings with anyone who has an Internet connection -- including mobile users. You will be connected via audio and you can share content from your computer which lets you see the same things at the same time -- like PowerPoint files, Word documents or even browse the web together. Within the meeting, you can “Pass the Ball” so any attendee can control the meeting and share.

WebEx can help any small business, teleworker or home user conduct their business meetings more professionally and efficiently.

Here are more details about the features you get with WebEx: Read More »

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