Imagine being alerted of a customer’s network issue at your son’s baseball game. Now imagine being able to fix that issue between innings, before the customer even becomes aware of it.
That’s the power of OnPlus, a new managed service Cisco is announcing today to help VARs easily and affordably provide network assessment, management, and advisory services to their small business customers. This new service provides VARs with a cost-effective, scalable business model for those beginning to establish their managed services practice.
So what does this really mean for our channel partners?
If you ask Liberty Technology President and Cisco certified partner Ben Johnson, he’d say that, “Liberty Technology focuses on making technology easy for both consumers and businesses. With Cisco OnPlus, you’re able to get a more complete, 360 degree picture of your customer’s network. We’ve used OnPlus in a number of scenarios, from doing network surveys to quickly troubleshooting and identifying problems with customer’s networks, which has greatly saved us time and of course money.”
What else can you gain from using Cisco OnPlus service? Read on for all of the advantages. Read More »
Tags: Cisco, managed services, OnPlus, partners, small business
Follow this basic checklist to ensure employees are safely connecting to your company LAN
When you combine almost ubiquitous high-speed Internet connections with affordable wireless networking gear and mobile devices such as laptops and smartphones, many of your employees will create home networks that allow them to work remotely. However, many people don’t have security on their personal networks. Before you allow your employees to access your business network remotely, you need to be sure their home networks are secured.
This isn’t as tricky as it seems. Many of the security measures you’re currently using on the local network can be applied to employees’ personal networks, such as requiring strong passwords on laptops, mobile phones, and home routers. Even if employees are using their own equipment to work remotely, you can enforce specific rules for accessing company resources. For instance, you can require that everyone use an encrypted virtual private network (VPN) to connect to your business network. Also stipulate that every computer, including smartphones and tablets, that accesses business data has antivirus and antimalware software installed and is working with the latest threat updates.
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Tags: business network, home network, networking, security, small business
Features, cost, and vendor relationship should all factor into your purchasing decision
If there’s one piece of technology no business can manage without, it’s a professional-grade phone system. The right phone system can improve employee productivity and customer service—both of which can have a positive impact on your bottom line. If you choose an IP-based phone system, you’re also laying the foundation for additional advanced technologies such as unified communications (UC). When shopping for a phone system, you should consider your company’s requirements (size, future growth, number of locations, functionality required), factors that impact the final cost, and what you need from your vendor relationship.
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Tags: phone system, small business, voip
So you’ve heard the term WebEx but you have no idea what a WebEx is? You’ve come to the right place.
WebEx lets you have online meetings with anyone who has an Internet connection -- including mobile users. You will be connected via audio and you can share content from your computer which lets you see the same things at the same time -- like PowerPoint files, Word documents or even browse the web together. Within the meeting, you can “Pass the Ball” so any attendee can control the meeting and share.
WebEx can help any small business, teleworker or home user conduct their business meetings more professionally and efficiently.
Here are more details about the features you get with WebEx: Read More »
Tags: Event Center, Home Office, iPad, iphone, meeting center, mobile, online meetings, Record, small business, smartphone, Training Center, video conference, WebEX, WebEx 8
Guest post from our friends at SCORE
W. Kenneth Yancey, Jr., CEO
Ken Yancey is responsible for developing SCORE’s business plan and vision as well as coordinating national program efforts and all the association’s management operations. He also directs the efforts of the headquarters staff to serve and support the 370 chapters across the country. Prior to joining SCORE in 1993, Ken was Executive Director at the National Business Association. A graduate of Texas A&M University (BBA/Finance), Ken is a recipient of the USA Freedom Corp Award of Excellence, the ASAE Summit Award, and the BSA Goose Creek District Award of Merit.
These days, with technology playing a larger role in small business success, it is important for small business owners to identify cyber security issues and protect themselves from attack. And that’s exactly what SCORE can do through its free mentoring and resources from in the world of cyber security.
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Tags: cyber security, SCORE, small business, smb