Do you have the need, the need for more speed? Maybe not. Just because your computers include a 1GB card doesn’t mean you need to upgrade your network to accommodate that speed. When designing or upgrading your network, use the 10x rule. Find out more from Jimmy Ray about that rule and other factors you should consider when determining how fast your network needs to be.
Watch the Video!
Tags: network, network speed, small business
Eliminate dead spots with the right wireless networking techniques
Most offices have at least one annoying zone, where a weak signal and dropped connections prevent laptops from staying online. A wireless router or access point can send its signal about 300 feet, but obstacles such as walls, ceilings, and even other devices can block the signal or cause interference , creating a dead spot. Whether you’re in the midst of designing your wireless network or you’re wondering how to improve your existing wireless LAN, follow these five steps to eliminate dead spots and improve the wireless coverage in your workspace.
Tags: connection, LAN, network, small business, wireless
Is your office struggling with dropped connections and unexpected network outages? See how our hero Will Wallace overcomes these challenges by switching to the Right Network. The team can now experience the freedom of reliable access and enhanced business productivity from implementing a secure network. Without a doubt, the Right Network changes everything.
Watch the Video!
Tags: network, right network, small business, Will Wallace
When considering security, make sure you’re protecting the data on your phones, too
In July 2011, the world saw just how vulnerable voicemail systems can be when a phone hacking scandal took down the News of the World newspaper and created a huge public backlash against News Corp. and its CEO Rupert Murdoch. Reporters were illegally intercepting voicemail messages left for the British Royal Family, celebrities, British soldiers, and others in their quest to scoop stories. Public figures’ voicemail messages aren’t likely to reveal product secrets, credit card numbers, or confidential business strategies, but your employees’ voicemails can. Voicemail systems can be configured insecurely and easily hacked—if you don’t take the right precautions.
Whether you have an analog or IP-based phone system, your company’s private voicemails are vulnerable. Most voicemail systems require only a simple four-digit personal identification number (PIN) to protect a user’s voicemail, and hackers have a few different methods for figuring out those numbers and gaining access to voice mailboxes, including caller-ID spoofing, and social engineering.
The good news is that deleted voicemail messages can’t be hacked. Therefore, the easiest and most effective step you can take in securing your voicemail system is encouraging your employees to delete sensitive messages as soon as they’ve listened to them.
Tags: IP Phones, security, small business, voicemail, voip
Eyewear company RestroSpecs & Company had an antiquated, low-quality phone system that was preventing employees from delivering top-notch customer service. In addition to providing subpar call quality, the system was crashing up to three times per day. By implementing the Cisco Unified Communications 300 Series voice system, employees now can seamlessly communicate with clients, and the company has experienced tremendous cost savings.
Check out the video to learn more!
Tags: retrospecs, small business, voice system
