Available whenever you need them, these 4 tools can help minimize the impact of network downtime
Networking trouble can happen at any time—day or night—not just during business hours. Let’s face it, business happens 24 hours a day, 7 days a week whether or not the proverbial lights are on. If a router or other critical piece of your network goes down, that could mean lost revenue and productivity for your company. But help is just a mouse click away.
If your network is built with Cisco Small Business products, you have unlimited access to innovative tools and resources to help troubleshoot and resolve the issue you’re experiencing. Because these resources are available all day, every day, they’re available whenever you need them. Next time you need support—and fast—try one of these tools to get your network up and running.
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Tags: productivity, small business, support resources
In a recent study conducted by Cisco WebEx by Wakefield Research, small business owners will spend up to four weeks working remotely. They will do by using online tools and web collaboration to stay in touch and get the job done. The survey was conducted between June 6 and June 14, involving the owners of businesses with 100 or fewer employees.
Summer may be the time for vacations, but small business owners can’t afford to be away from the office for long. To make the most of work and personal time, many plan to work remotely, on average, 18 days this summer, according to the survey of 500 U.S. small business owners.
One way to get it done is with a free basic account from WebEx.
15% say they intend to work remotely 36 days or more. Read More »
Tags: Basic, business, remote, remote worker, research, small business, study, telecommute, WebEX
You need to provide safe network access before allowing employees to bring their own devices to work
Almost every small company is experiencing the phenomenon referred to as “the consumerization of IT.” If you were the first in your office to log into your company’s network with your smartphone, you may even have been leading the charge. As more and more employees follow the “bring your own devices” trend (BYOD, for short) to work, you need to figure out how to give them remote access to the company network while keeping corporate data and personal information separate and secure.
In general, the BYOD movement is good for employers, even though people are using devices that aren’t necessarily provided by the company. Employers want to find ways to accommodate their employees’ desire to access their work email and other applications whenever and from whatever device they’re using, such as tablets and smartphones. That usually means that employers need to make some changes to the access policies. As an employer, you need to have network access policies with visibility and control over every device and application; and the user has to follow some rules to protect critical company data when accessing the network remotely.
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Tags: bring_your_own_devices, byod, remote_access, small business
Probably not. It’s not that you don’t want to be. You’re just busy with a million other details, like running a business.
That’s why the Cisco mConcierge program developed a set of concise Tactical Marketing Guides. These guides are designed entirely to help you better execute on more than a dozen common marketing initiatives, including social media networking, newsletters, and radio ads — just to name a few.
Think of them as marketing “Cliff Notes,” or “cheat sheets:” just the basics, boiled down to two pages, complete with objectives, best practices, and a sample timeline.
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Tags: mcon, mconcierge, small business
Reap the benefits of social sites by protecting your network from security threats and data loss
In a relatively short amount of time, social media has gone from an annoying productivity killer to an important business productivity and marketing tool. Of course, employees can still while away time on sites like Facebook and YouTube, but they’re also using these sites, along with LinkedIn, Twitter, and Pinterest, to promote their companies’ products and brands, track the success of marketing campaigns, respond to customers’ complaints and compliments, and recruit new talent. Social media sites have even become a way to collaborate with coworkers and business partners. Companies that limit access to social media may actually find themselves at a competitive disadvantage.
Finding the balance between business needs and risk is key to allowing employees access to social media sites. You can do this by loosening some of your security controls, adjusting your acceptable use policy (AUP), and tolerating a little personal use of social media by employees.
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Tags: security, small business, social media