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Summary: TelePresence for SMBs: It isn’t just for the big guys anymore

If you’re in an SMB company you might think of telepresence as a tool built for enterprise, something that would be nice to have for your small business but just out of reach. You’d be wrong.

Video conferencing solutions like Telepresence and even web-based technologies like WebEx are more affordable than ever, making them a viable option for SMBs.

Read my full article for a closer look!

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Cisco Small Business Online Device Emulators

August 15, 2013 at 4:27 pm PST

How do you get a feel for things? Perhaps a little research online, a review or two, maybe a referral from a friend or co-worker. But big purchases, such as a new car may require more; more information.  So you go to take a test drive. Well, we have something similar to a test drive.

As you may know, it is not often you get a chance to check out how an IT device’s graphical user interface (GUI) looks and feels. Sure you might see a couple of static screen capture and be able to point how the navigation menu is laid out. But beyond that, it is not until the device is purchased and in the installation process, that the real user experience is realized. It’s hard to get a grasp on on the level of complexity for set-up and deployment, let alone configure a VLAN or set-up a secure VPN.

EM page shot

Well, we have offered something better. Our team has delivered a set of device emulators, including switches, access points and routers. You can actually navigate through the actual menus, see how the wizards look and work, and truly get a sense of how easy the small business products are to configure, install, deploy and manage.

Here is what the emulators/GUI’s look like:
Emulator screenshot

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Small Business Online Device Emulators

You will notice that all of the small business product user interfaces share the same look and feel, as well as similar general navigation principles. With our Small Business product line, we truly take to heart the need for a great user experience and are always looking to make our products easier to use.

Please, leave us a comment or suggestion good, bad or otherwise to help us improve our products.

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Right-Sizing Network Solutions for Small Businesses

This is a guest blog post from Cisco Product Manager Marc Nagao. Marc has spent close to two decades in high tech, with a mix of storage, managed services and of course networking. He is currently managing the Small Business RV Series Routers.

Network connectivity is a pretty big concern for any business, let alone a small, growing business. How many small business owners do you know that have turned to IT-savvy Cousin Jimmy for help, or called a “computer expert” they found on Yelp, or tried to find the right network solutions doing only a few quick Google searches? Picking the right network solution can be a daunting task.

But that’s where right sizing a small business’ networking solution comes into play – it saves money now and saves more money in the future. Small businesses have the benefit of being nimble; a successful, single-person business can very quickly transform into a multiple-person small business, with an office and a warehouse and a dozen or even a few dozen folks. But that business’ network connectivity solution doesn’t seem to move as quickly. A consumer wireless router could probably do the job for a single person home office adequately. But for a business looking to use its network for more than just accessing the Internet, the choice is not so obvious.

Read More »

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Cisco Small Business Support Community

May 30, 2013 at 11:25 am PST

As a Small business owner, you know how to run your business efficiently.  So what do you do when you need support for your current Cisco small business network?  If you are like me, you will search the internet for a solution.  Hopefully your search will lead you to the Cisco Small Business Support Community where you will find helpful support documents, videos, and active conversations regarding all Cisco Small Business Products. 

Look at what you will find within the Small Business Support Community:

SBSC-map 2

A) Check to see if you have the latest firmware by clicking on the product family.  You can download the latest firmware from there too.

B) Search the community by typing in your question to see if there is another discussion or document already available that may have an answer. 

C) Use our Guide Me Tool to search our knowledge base or troubleshoot your equipment.

D) This area has all of our popular links such as contact information for our Small Business Support Center locations where you can speak directly with an Small Business Support Engineer.

E) Log in to post your question.  To post a question, all you need to do is to register for a Cisco ID or if you have a Cisco ID just login

F) Go directly to the product area to see all the conversations and documents related to that product.

G) Stay up to date with the latest firmware release by following @CiscoSBsupport on Twitter or to see what is new in the Small Business Support Community, follow the Small Business Community Blog.

The Cisco Small Business Community is available 24X7 and encourages participation from everyone.  We update the community frequently and strive to make the community the first place to go for your Cisco Small Business Product support needs. 

Please bookmark or add to your favorites, this URL: www.cisco.com/go/smallbizsupport

If you have any ideas on how we can improve, please leave a comment.

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Cisco Sizzle – March Edition

Welcome to the Cisco Sizzle! Each month, we’re rounding up the best of the best froCisco_Sizzle_Finalm across our social media channels for your reading pleasure. From the most read blog posts to the top engaging content on Facebook or LinkedIn, catch up on things you might have missed, or on the articles you just want to see again, all in one place.

Let’s take a look back at the top content from March…

Tomorrow Starts Here
Explore how the Internet of Everything will change the way we work, live, play and learn.

Connected World Technology Report
Calling all IT professionals! Over two thirds of the IT managers agree that Big Data will be a strategic priority for their companies in 2013 and over the next five years as well. Do you agree? Is Big Data a strategic priority for your company?

Cisco on Fortune’s Most Admired
Once again, Cisco is honored to be on Fortune Magazine’s “World’s Most Admired Companies” List. Fortune tells us that the Most Admired list is the “definitive report card on corporate reputations.” Congratulations to our employees, and thanks to Fortune for the honor!

Understanding the Different Types of Wireless Routers
If your small business has grown and your workforce has become more m734216_10151813220863032_619814475_nobile, you may be considering adding wireless to your network. Cisco explains the basics so you can identify which wireless router best fits your needs.

TeleWork Week
If you telecommuted for a week, how much time do you think you would save?

Network Madness
Don’t worry network managers; we’ve got you covered. Find out about Cisco’s solutions to Network Madness.

Check out the Cisco Storify feed for even more great content!

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