Guest Post by Contributing Author Ken Presti
It would be hard to believe that any user of technology has not faced this question at one time or another. Something stopped doing what it is supposed to do, and we’re wondering whether to raise the white flag or try to fix it. In many cases, the answer is a long way from clear-cut. Part of us wants to take a crack at it. That same part of us doesn’t want to come across as less than knowledgeable. Also, that same part of us might not want to wait for someone to come in and fix it. After all, we are very busy.
On the other hand, just as a horse can perceive a nervous rider, technology issues often have an uncanny ability to go from bad to worse when someone with just a little knowledge goes “under the hood.” But depending on your skill level, there are certain things you might be able to do in order to try to get things up and running again.
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Tags: partner, small business, troubleshooting
Improve hardware use and manageability as well as reduce costs with storage virtualization.
Virtualization was initially developed for large companies to make their infrastructure, particularly servers and storage, operate more efficiently and to cut spending costs on new hardware. Like many technologies, server and storage virtualization products are now being developed for small businesses to bring the same benefits to their networks.
Many smaller companies start by creating a virtualized server environment. Using hypervisor software, you can divide a single server into multiple virtual servers, each one running its own operating system and associated workload. This lets one server run many more different applications than the one operating system, one workload model of an un-virtualized server.
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Tags: small business, Storage, virtualization
The right IP phone system can help improve customer service and employee collaboration.
Voice over IP (VoIP) is a technology that seems tailor-made for small businesses, especially now that IP networks are as common as landline telephones, and broadband Internet access is within anyone’s budget. And the benefits of VoIP for small businesses are many, including reduced phone expenses, improved customer service, and enhanced employee productivity.
Small business VoIP solutions include hardware and software dedicated to handling voice traffic and offer a variety of calling features previously out of reach for smaller companies using a traditional PSTN (public switched telephone network) phone system. VoIP systems are designed to be flexible and scalable. So whichever system you choose now will grow along with your business, allowing you to easily add users, upgrade features, and expand into more sophisticated modules as you need them.
If you already have an IP network and a high-speed Internet connection, you can implement a VoIP phone system—and you can do it in three steps.
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Tags: ip phone, small business, small business voip, voice gateway, voip
Clustering technology lets you easily configure and manage your wireless access points.
The success of your business depends on the ability of your employees to stay connected to applications and customers, and to work productively throughout your business location. More and more small companies rely on wireless networks to give their employees greater mobility and flexibility, and to support partners and guests at the business site. But configuring, securing, and managing your growing wireless networks can be daunting, especially for small businesses without an IT department.
How can small companies cost-effectively address these demands and realize the full benefits of business-class wireless mobility? One way to simplify this task is to install a clustering wireless access point.
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Tags: access point, clustering, small business, wireless network
VPNs, protected devices, and secure wireless LANs are keys to successful remote security.
Everyone understands how important it is to batten down the security hatches at company headquarters. But in the haste to protect the network and devices that store a small company’s critical business data and host its key applications, remote offices are sometimes forgotten. You need to make sure remote offices are equally secured, with an eye toward handling a few challenges specific to a location far from headquarters.
Any place someone works outside of your main facility can be considered a remote office, whether that’s an employee’s spare bedroom or a rented suite in a different state. All remote offices share a few security risks: a connection to your network via the public Internet; personal devices used for work, such as laptops; and the potential for unauthorized access to your company’s computing assets, both the equipment and the data stored on it.
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Tags: antivirus, remote worker, security, small business