Cisco Blogs


Cisco Blog > Partner

Broadcast Recap: Tapping the SMB Opportunity in the Cloud

July 20, 2011 at 5:16 pm PST

Yesterday, fellow Channels blogger Alex Krasne hosted a live Channels Chat video broadcast called Tapping the SMB Opportunity in the Cloud: An Interactive Discussion for Service Providers.

During the broadcast, Steve Hilton, Principal Analyst at Analysys Mason, and Ellen Berlan, Director, Global Service Provider SMB at Cisco shared cloud trends and offered advice on how Service Providers can capitalize on the growing market within SMBs. Steve also offered several recommendations, from how Service Providers need to approach the growing cloud market, to the ways in which Service Providers can launch a cloud offering.

Didn’t get a chance to catch the broadcast live? Here’s a replay. (You can also watch the replay on our Ustream page or on the Channels Facebook Page.)

For those of you who prefer to read about the broadcast, we have a text summary below with timestamps to identify key topics. We also have Ellen and Steve’s answers to audience questions submitted via Twitter. Read More »

Tags: , , , , , , ,

Do I Need Specialized Channel Partners?

Guest Post by Contributing Author Ken Presti

Over the past several years, a lot of vendors have established a variety of designations aimed at giving channel partners a demonstrable seal-of-approval for specific technologies or market expertise. In a world where channel partners need to differentiate against their competitors on something more than price, these “specializations” or “specialties” go a long way towards helping customers weed through the various IT offerings based on training, experience, and oftentimes customer satisfaction. Typically, all three of those qualities are necessary in order to “get badged,” as the partners often call it.

But how important should those badges be to you, as the IT decision-maker in a small business? The truth is, it depends.

If you are using advanced applications, and require high levels of security, run complex databases and are heavily dependent on things like CRM tools, unified communications capabilities and such, then I would say that the case for using a specialized partner is a strong one.

Read More »

Tags: , ,

My People Don’t Understand Our Applications

Guest Post by Contributing Author Ken Presti

Scenario #1:

“I put it in the system. Really, I did.”

“Then where is it?”

“Umm….”

Scenario #2:

“Help! I can’t figure out how to do that.”

“It’s right here. Just look in this drop down menu.”

(Wait 5 minutes)

“Help! How do you do the other thing?”

“It’s right here in the other drop down menu. Just take a moment to look around. It’s not hard to figure out. Just look for a couple of minutes.”

(Wait 3 minutes)

“Help….”

Read More »

Tags: , ,

Digital Britain: Creative and Tech Talent Landscape

July 12, 2011 at 1:30 am PST

Right in the middle of Shoreditch, and a landmark for the Silicon Roundabout community, TechHub has turned one year old.  With the captivating Elizabeth Varley and the Helm, supported by Mike Butcher and Mike Marcus (plus many others), TechHub is ready to celebrate its second year of operations.

I attended part of their celebrations this past week, and I was most definitely filled with a refreshing optimism for the future of this blossoming tech cluster within the East End of London.

Read More »

Tags: , , , ,

3 Steps for Preparing Your Network for IPv6

IPv6 is coming—are you ready to make the transition?

The next generation of Internet networking protocol—IPv6—is coming and companies of all sizes are preparing their networks for it now. IPv6 makes room for more people, more companies, and more devices on the Internet than the current Internet protocol, IPv4.  IPv6 provides better security, faster performance over virtual private networks (VPN), and makes local networks easier to manage. The new protocol also offers improved quality of service (QoS) for more reliable voice and video performance and ensures better coverage and throughput for mobile devices.

Read More »

Tags: , , , ,