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Considerations When Buying a New Phone System

Features, cost, and vendor relationship should all factor into your purchasing decision

If there’s one piece of technology no business can manage without, it’s a professional-grade phone system. The right phone system can improve employee productivity and customer service—both of which can have a positive impact on your bottom line. If you choose an IP-based phone system, you’re also laying the foundation for additional advanced technologies such as unified communications (UC). When shopping for a phone system, you should consider your company’s requirements (size, future growth, number of locations, functionality required), factors that impact the final cost, and what you need from your vendor relationship.

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What is WebEx? A Cool Way to Have an Online Meeting

So you’ve heard the term WebEx but you have no idea what a WebEx is? You’ve come to the right place.

WebEx lets you have online meetings with anyone who has an Internet connection -- including mobile users. You will be connected via audio and you can share content from your computer which lets you see the same things at the same time -- like PowerPoint files, Word documents or even browse the web together. Within the meeting, you can “Pass the Ball” so any attendee can control the meeting and share.

WebEx can help any small business, teleworker or home user conduct their business meetings more professionally and efficiently.

Here are more details about the features you get with WebEx: Read More »

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SCORE Helps Small Business Owners Identify Cyber Security Issues and Protect Themselves from Attack

Guest post from our friends at SCORE

W. Kenneth Yancey, Jr., CEO
Ken Yancey is responsible for developing SCORE’s business plan and vision as well as coordinating national program efforts and all the association’s management operations. He also directs the efforts of the headquarters staff to serve and support the 370 chapters across the country.  Prior to joining SCORE in 1993, Ken was Executive Director at the National Business Association. A graduate of Texas A&M University (BBA/Finance), Ken is a recipient of the USA Freedom Corp Award of Excellence, the ASAE Summit Award, and the BSA Goose Creek District Award of Merit.

These days, with technology playing a larger role in small business success, it is important for small business owners to identify cyber security issues and protect themselves from attack.  And that’s exactly what SCORE can do through its free mentoring and resources from in the world of cyber security.

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Bringing the Cloud to the Developing World

By Jason Kohn, Contributing Columnist

The evolution of the cloud is big news within mature tech markets in North America, Europe and Asia. But, what will cloud services mean for developing countries? More than you might think.

At its core, the cloud promises lower costs for information and communications technology (ICT) and ubiquitous access to information and applications. These benefits look attractive to any business, but for companies in developing economies — companies less likely to have the capital for large, modern ICT infrastructures — the cloud could provide an enormous benefit.

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How Much Speed Does Your Network Need?

Do you have the need, the need for more speed? Maybe not. Just because your computers include a 1GB card doesn’t mean you need to upgrade your network to accommodate that speed. When designing or upgrading your network, use the 10x rule. Find out more from Jimmy Ray about that rule and other factors you should consider when determining how fast your network needs to be.

Watch the Video!

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