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Introducing FindIT, Cisco Small Business Automated Software Delivery Service

March 11, 2014 at 8:43 am PST

Hello again, Marc Nagao and the Cisco Small Business Team.

Over the weekend, my family and I were in Indian Wells to watch the world’s best tennis players play at the BNP Paribas Open. I have to say, watching them play live, at competition speed, is something to behold. It’s difficult to comprehend the speed, power and consistency out of these players.

Speaking of Speed and Power, recently, my brethren Product Manager, David Harper, finished up development of a new release of the Cisco FindIT Network Discovery Utility that uses the Cisco Automated Software Delivery Service to provide easy speedy access to Small Business firmware. This new service tool is simple to use, intuitive and a snap to get started. It will let you know when there’s a new firmware update and in seconds that firmware can be loaded up on your Cisco Small Business device. I even conned Dave into doing a demo for you all! But the best part, it is FREE.

Take it away Dave:

Hello Everyone, Today I want to talk about Cisco FindIT. FindIT is a web browser plugin that you can use to discover all Cisco Small Business branded devices on your network, and then you can easily view device information, click to open the administration GUI, or click to access support resources. We have just released version 1.1 of FindIT, and this version automatically notifies you about firmware updates for the devices on the network and then lets you click to download them to your PC. I’ve attached a short, five minute video below that show how FindIT works and how you can use it when you are installing a new network.

For more information or to download FindIT, go to www.cisco.com/go/findit.

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Cisco Small Business Support Community

May 30, 2013 at 11:25 am PST

As a Small business owner, you know how to run your business efficiently.  So what do you do when you need support for your current Cisco small business network?  If you are like me, you will search the internet for a solution.  Hopefully your search will lead you to the Cisco Small Business Support Community where you will find helpful support documents, videos, and active conversations regarding all Cisco Small Business Products. 

Look at what you will find within the Small Business Support Community:

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A) Check to see if you have the latest firmware by clicking on the product family.  You can download the latest firmware from there too.

B) Search the community by typing in your question to see if there is another discussion or document already available that may have an answer. 

C) Use our Guide Me Tool to search our knowledge base or troubleshoot your equipment.

D) This area has all of our popular links such as contact information for our Small Business Support Center locations where you can speak directly with an Small Business Support Engineer.

E) Log in to post your question.  To post a question, all you need to do is to register for a Cisco ID or if you have a Cisco ID just login

F) Go directly to the product area to see all the conversations and documents related to that product.

G) Stay up to date with the latest firmware release by following @CiscoSBsupport on Twitter or to see what is new in the Small Business Support Community, follow the Small Business Community Blog.

The Cisco Small Business Community is available 24X7 and encourages participation from everyone.  We update the community frequently and strive to make the community the first place to go for your Cisco Small Business Product support needs. 

Please bookmark or add to your favorites, this URL: www.cisco.com/go/smallbizsupport

If you have any ideas on how we can improve, please leave a comment.

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The Right Network Can Help You Build for the Future

A network built with next-generation technologies helps you stay competitive, save money

Whether you’re building a new network or upgrading your existing one, are you giving any thought to your future needs? A secure, reliable network is a business necessity—not a nice-to-have. If you’re building the right network for your business, your network will not only meet your current requirements but will also accommodate your company’s future needs.

A network that’s built with the future in mind can meet changing demands, such as expanding to new locations, supporting mobile workers, addressing new security threats, and an increasing number of devices. The right network will also support future technologies such as cloud, virtualization, and bandwidth-intensive applications such as video and voice.

The benefits of building a network that can grow with your business are many. For example, building a network with next-generation technologies allows you to focus on your business and can help your company stay competitive, allowing you to better engage with customers and partners. In addition, building your network for the future provides investment protection, helping your company save money over time. Keep in mind: Even though a network built with low-cost point products may provide short-term cost savings, it could end up costing your company 20-35 percent more over a three-year period.

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Technology Roundup: Routers and Wireless

Looking to connect your business to the world? These resources can help

They’re small, often kept out of view, and rarely thought about beyond the purchase. However, without a reliable router, you can’t securely connect to the Internet. Whether wired or wireless, a router is critical to connecting your company to your world of employees, partners, and customers. A router is also your first line of defense for protecting your network resources against malicious attacks. So choosing the best routing and wireless solutions for your business are key to ensuring that you’re building the right network to support your business today and tomorrow.

In this third installment of our Technology Roundup series, we offer some resources to help you understand routers and wireless networks and make the best decision for your small business network.

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Technology Roundup: Networking

Building a network from scratch for your small business? These resources can help

There’s a lot involved in starting a small business—from setting up financial accounts and determining your legal structure to finding a location and hiring employees.  There’s also the issue of your technology infrastructure; set it up right and it can make your business. Set it up wrong and it could hamper your ability to support employees and customers, inhibit your growth, and create security risks.

Building a network is no small task, especially if you’re not technically inclined. In that case, you might want to consider enlisting the help of a local reseller. Whether you do it yourself or hire outside help, you still need to know what to do, what not to do, and what to consider before putting together your network.

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