If you do not know the International Society of Service Innovation Professionals or ISSP, I encourage you to do so.
ISSIP is an amazing organization with very active Cisco engagement; and yes Cisco is a co-founder of ISSIP.
ISSIP defines service “as the application of knowledge for the benefit of others, and service science as the study of diverse, interconnected, complex “human-centered value co-creation systems in business and in society.”
With wonderful colleagues in private industry and academia service science coupled with innovation is core to a service strategy. There are indeed implications to talent such as Read More »
Tags: Cisco, ISSIP, NFV, SDx, Service Provider, service science, service stategy
There was significant Small Cells buzz during last months Mobile World Congress, where Cisco announced a range of innovative products and solutions that can be used to accelerate the market adoption of small cells. In particular, I spoke at the Small Cell Forum’s Small Cell Zone were I described how Cisco is accelerating enterprise small cell deployments, through a combination of:
- driving an E2E enterprise architecture that is able to span single 50 sq.m teleworker installations through to 50,000 sq.m campus deployments
- cloud based Mobility IQ providing Wi-Fi and Small Cell network, user and business intelligence with dashboards that enable integration into enterprise managed service offers
- channel enabled commercial models that leverage Cisco’s installed base intelligence and vertical sector segmentation to prioritize, qualify, design and install enterprise small cells
- and, the topic that I want to drill into today, virtualizing small cell core networks and management systems that can be deployed in minutes instead of months, and consumed on a pay-as-you-grow basis
Small Cells have always been easy to deploy with integrated self configuration capabilities and Cisco has now deployed over Read More »
Tags: Cisco, futureofmobility, HetNet, mobility iq, Service Provider, small cell deployments, wifi
Commoditisation is a big word these days in the Service Provider business. The value of our services is being depreciated as our customers are exposed to growing choices offering comparable products. In this borderless economy, competition can come from the most unexpected sources. How are you using technology to give your customers a better experience? A number of ways technology changes the way we do things we do were showcased in the recent Cisco Live events. How would you put those to good use in your businesses?
Every morning when I wake up, the first thing that I touch is my mobile phone. Living in Read More »
Tags: Cisco, cisco live melbourne 2015, mobile, Service Provider, technology
If there’s one common element across the major television/video trade shows this year — the International Consumer Electronics Show (CES), the upcoming National Association of Broadcasters (NAB) Show, and likely those that follow, it’s the focus on “the rest of the ecosystem,” as it relates to 4K, Ultra High-Definition (UHD) TV. Meaning, the televisions are out there. Everything else is still catching up.
With NAB coming up, and video picture quality a hot topic, I wanted to highlight what’s been going on with Cisco’s 4K encoder work, as evidenced by customer wins — some of which we can discuss, some of which we can’t — in a series of recent “encoder bake-offs” around the world.
One that we can discuss is our work with India’s Videocon d2h, Read More »
Tags: 4k, CES 2015, Cisco, Cisco’s companion Unified Computing System (UCS), nab, Service Provider, UHD
Have you ever walked into the office or perhaps an area in your home with your mobile phone and tried to make a call, only to have poor LTE/4G/3G signal strength keep your call from connecting? What did you do? Well if you’re like me, you probably wanted to throw your phone and revert back to the reliable, old land line. What if, instead of relying on the signal strength of your mobile service provider, you were to make voice calls over your home or office Wi-Fi network?
Mobile network traffic is growing exponentially, and service providers must manage their networks efficiently to meet Read More »
Tags: mobile network operator, mobile subscribers, mobility, Service Provider, VoWifi, wifi