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Service Providers Are Just Getting Started with Big Data

kagriffiBy Kate Griffin, Principal Consultant, IBSG Service Provider

Big Data has become top of mind among CxOs,but service providers (SPs) and most businesses today are just beginning to explore data analytics. “Big Data” generally refers to the growing scope of data analytics in terms of the variety, velocity, or volume of data involved. When this flood of Big Data is harnessed and refined, it has the power to transform economies, make businesses more efficient, and improve our daily interactions as consumers.

To assess service providers’ interest and readiness to take part in Big Data’s growth, the Cisco® Internet Business Solutions Group (IBSG) conducted in-depth interviews with executives from 12 global communication service providers. The SPs we interviewed see data analytics as a key opportunity. Some 80 percent of them consider Big Data an important strategic priority for their companies over the next three years. Cisco IBSG also tested key concepts concerning Big Data with 200 senior SP executives at the Telco 2.0 conference in London last summer through in-session polling questions. Eighty-eight percent of these delegates also view Big Data as a “very important” or an “important” strategic priority for the next three years (see Figure 1). Read More »

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Join Cisco at Mobile World Congress 2013

Last week, CES kicked off an exciting 2013 for the industry and Cisco.  With just a select few of our innovations modeled in our video and SP/ mobile demos our customers, partners and press expressed great interest in our approach to helping carriers monetize these connected experiences.  During the show, we were elated by MGM Resorts International’s announcement of their use of Cisco’s location-based mobile analytics to both monetize and improve hotel guest experiences at the Bellagio and other hotels across Las Vegas.  We had a number of great discussions on how our SP Wi-Fi can be used as a Business Innovation Platform and how Data-in-Motion has become the new imperative for true subscriber insights.  And, we were thrilled that the Videoscape demos were so popular that they were overbooked throughout the week.

At Cisco, Read More »

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Observations from the 2013 Consumer Electronics Show

I am just back from attending the 2013 Consumer Electronics show in Las Vegas where I was meeting with customers and visiting the massive show floor. CES is an intriguing blend of extremes and contrasts: biggest and the smallest; connected and unconnected; wired and wireless; high tech – low tech.  As personal and business technologies converge through the “consumerization of technology,” CES provides an exciting window into the current and future world of technology.

The following are my personal observations and extrapolations from the show based on my conversations with customers, colleagues and walking the floor.

  1.  New Next Generation TV Again – You could be mistaken for thinking that CES is really the TV show.  Televisions are everywhere and every company seems to produce one.  Manufacturers are still selling 3D television, but it has taken a back seat to the next big thing -- bigger and thinner new OLED sets and specular ultra-high definition screens.
  2. Connected Home – CE companies continue to try to connect all of our home devices.  But now appliances are getting in on the act.  There were lots of examples of connected refrigerators and washing machines.  Now you can even control how your clothes are washed from the comfort of your couch with your smartphone or even on your TV.
  3. Content Sharing and Mirroring – At last, Read More »

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CES 2013: An Explosion of Innovative New Devices

The annual Consumer Electronics Show, held last week in Las Vegas, has been called the “Super Bowl of Technology.” This year’s event was no exception. The largest in the 45-year history of CES, it featured 3,250 exhibitors, 150,000 attendees, and more than 20,000 new products unveiled. But while it may have been impossible to nail down every trend, breakthrough, and future implication, some key themes emerged as I wandered the sea of vendors and engaged in many customer discussions.

Particularly from a service provider perspective, here are a few of the most important trends that seemed top of mind throughout the show:

  1. An Explosion of Endpoints. In recent years at CES, particular devices, such as the iPad, or new technologies, such as 3D, proved dominant. This year, however, the show was characterized by the sheer, massive breadth of innovative new devices. This vast permutation of media-rich gadgets is the result of accelerated innovation that is bringing ubiquitous, mobile access to all endpoints. Even the TV is “becoming mobile” as it gains the ability to access content wirelessly. At the same time, these devices are getting “touchy-feely,” if you will, as touchscreen technology grows equally ubiquitous.
  2. Going Ultra. One new technology, Read More »

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Cisco Behind the Scenes of AT&T’s New “Digital Life”

chowjBy Joe Chow, VP, Connected Devices, Cisco Service Provider Video Technology Group

Today Cisco announced the launch of a UL-certified, all-digital, wireless-based home security and automation service with AT&T Digital Life. Cisco built and will provide the Digital Life control panel and back-office provisioning and applications life-cycle management system, which allows customers to monitor, protect and manage their homes using a smartphone, tablet or PC. It launches in eight markets in March, and up to 50 by year-end. While broadband provider agnostic, the service uses AT&T’s nationwide wireless network.

The Digital Life controller uses five radios to control and manage appliances, lighting, and HVAC; remotely lock or unlock doors; even detect water leaks. In addition to the five radios, the controller includes an Open Services Gateway initiative (OSGi) software framework, Home Plug AV (to communicate with connected IP devices over the home power network), 24-hour backup, and advanced diagnostics. Read More »

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