Cisco Blogs


Cisco Blog > SP360: Service Provider

Announcing the Cisco Connected Life User Experience (CLUE) Index Update

As the winter solstice (December 21) approaches for the northern hemisphere, many of us are experiencing shorter days and longer nights (and that familiar chill in the air). But even in these conditions, anticipation is growing and a sense of excitement is upon us.  Sure, some are focused on the Holiday season…but for us at SP360, we’re focused on…wait for it…wait for it…advanced services adoption.

Today, we’re pleased to release an update to another one of our research platforms -- the Cisco Connected Life User Experience (or CLUE) Index. Focused on regional adoption of various network based services through a user’s Connected Life - At Home, At Work, or On the Move, the CLUE Index is an unweighted index, similar to a market capitalization stock index. In our methodology, services with the highest adoption relative to the addressable market have the highest values in the individual category indexes.   This shows us how fast services are growing relative to one another within a region or category, as well as  provides a comparative summary of how global regions rank relative to each other.

Cisco Connected Life User Experience

Last March, we established the baseline CLUE Index value (100 index points) for this research project (based on calendar year 2008 service adoption data from various independent analyst sources). The current report represents the first update to our baseline findings and describes the regional-level and service-level changes based on calendar year 2009 service adoption data. Here’s a summary of some of our top-level findings:

Read More »

Tags: , , , , , , , , , ,

Cisco and BMC Alliance Announcement – Service Orchestration and Network Containers

Today Cisco announced a new strategic alliance with BMC and introduced the Integrated Cloud Delivery Platform (ICDP) solution to give customers an option to easily deploy end-to-end Cloud services on a large-scale multi-tenant Cloud computing infrastructure that spans networks, computing systems, storage, and applications. ICDP increases the scalability of Cloud computing environments for our Service Provider and other large-scale multi-tenant clouds by automating and simplifying the service orchestration and management of their service portfolios.

This alliance extends Cisco’s ecosystem of partners in the Cloud space. This move builds on the relationship between our two companies: Cisco and BMC have worked together on 140+ customer engagements, combining BMC’s BladeLogic and our Unified Computing System (UCS). ICDP integrates BMC’s Cloud Lifecycle Management (CLM) solution with Cisco’s Unified Service Delivery (USD) solution to simplify the management of delivering high-scale, secure, and multi-tenant Cloud services. Combining CLM with Unified Service Delivery infrastructure allows the support for end-to-end lifecycle management of Cloud computing-related initiatives with seamless integration of the planning, provisioning, assurance, compliance, and governance while increasing the quality of ongoing Cloud service delivery.

Read More »

Tags: , , , , , , , , , , ,

Upcoming Cloud Computing Survey Results Webinar

Heads up, I’ll be moderating a webinar session this Tuesday, Dec. 7, at 8:00 a.m. PST where we will go over findings that Cisco’s IBSG consulting group completed recently on cloud computing. The results of the survey are useful for both Service Provider and Enterprise organizations. In the webinar, we’ll have distinguished speakers from Savvis (Brian Klingbeil, General Manager, Hosting), Valogix (Mark Yablonski, CTO), and Cisco (Scott Puopolo, VP, Cisco Internet Business Solutions Group). Based on feedback from IT decision makers, we will have an honest discussion on growing trends, concerns and implications of cloud computing, and the next steps towards success.

The main points on our agenda include:

  • Why cloud computing is a compelling economic proposition for enterprises
  • How quickly enterprises plan to migrate to the cloud
  • Which applications will be first in line for cloud migration -- and why
  • Who will be the most trusted providers of cloud services
  • What opportunities cloud computing opens for service providers

Read More »

Tags: , , , , , , , ,

TELUS Foundation for Managed Cloud Services

According to a recent market study, the total global managed services opportunity will have reached $217 billion by 2014 -- with managed cloud services becoming a significant component of growth. Some service providers are still studying the revenue upside, while the most forward-looking ones have already taken decisive action.

TELUS, a leading Canadian service provider, announced yesterday that it’s applying the Cisco Unified Service Delivery (USD) architecture to facilitate their progressive move to agile cloud-based IT service delivery.

We know that innovative service providers are looking for better ways to unify data center and network assets, as they seek to find a profitable path to cloud service delivery.

However, for SPs to succeed they must meet the stringent SLA demands of enterprise customers. In the legacy data center model, that can be a big challenge. Unfortunately, many of today’s applications are provisioned out of data center service silos.

In contrast, a cloud solution that can unify pools of resources within each data center — use a common unified fabric, implement advanced peering to interconnect provider data centers to one another and then join them to an IP NGN — can put service providers on a pathway to profitable cloud service delivery. This is precisely how Cisco’s Unified Service Delivery offers providers a way to change the rules of the game in their favor.

Read More »

Tags: , , , , , , , , ,