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	<title>Cisco Blog &#187; sentiment analysis</title>
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		<title>Social Media Business Strategy: Listen and Learn from Your Customers &#8211; Part 2</title>
		<link>http://blogs.cisco.com/socialmedia/social-media-business-strategy-listen-and-learn-from-your-customers-part-2/</link>
		<comments>http://blogs.cisco.com/socialmedia/social-media-business-strategy-listen-and-learn-from-your-customers-part-2/#comments</comments>
		<pubDate>Thu, 24 Jan 2013 21:00:35 +0000</pubDate>
		<dc:creator>Cecelia Taylor</dc:creator>
				<category><![CDATA[Digital and Social]]></category>
		<category><![CDATA[sentiment analysis]]></category>
		<category><![CDATA[social media listening]]></category>
		<category><![CDATA[Social Media listening Center]]></category>
		<category><![CDATA[social media monitoring]]></category>

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		<description><![CDATA[This post is included  as part of a series of posts related to  <a title="social media training" href="http://www.cisco.com/web/learning/social/index.html" target="_blank">social media training</a>  efforts underway at Cisco.  I sat down [...]]]></description>
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