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How to Monitor Twitter Old School, Without a Tool

March 18, 2011 at 5:00 am PST


Twitter has been cracking down on third party apps as of late for violating their Terms of Service. This has resulted in suspension of those services. While Twitter applications certainly make all of our lives a little easier, we can live without them, at least for a little bit.

While we can’t easily check out the specifics of our followers or schedule tweets without our precious apps, we can still monitor the conversation. The old school way. Below is a list of search operators provided by Twitter that will help you keep tabs on the conversation while your apps may be in the time out chair or just unavailable in general. Learn the basics of search and cut through the noise of Twitter under any circumstance.

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Things That Happen In Social Media In 2 Hours

January 6, 2011 at 6:16 pm PST

I was traveling last week. I decided to order a shuttle service for the one-hour trip from San Jose to the San Francisco International Airport. Last week, however, the trip took 2 hours. Our super helpful driver tried his best to speed up our travel time by taking a different route and changing freeways -- but with not much success.

As I was looking out the window admiring the long parking lot on the freeway (insert sarcasm here), my mind started wondering: “I wonder what’s going on out there while I’m sitting in here”.  Fueled by curiosity, I later jumped on the Internet to do some research and got my calculator out. Here is some fascinating information on what 2 hours means in the world of social media and web 2.0. Read More »

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Easier search results on Cisco.com

November 19, 2010 at 7:22 am PST

You may have noticed that a few months ago, we introduced a new feature into our search results, where if you search for a product we present back quick links to key types of assets including downloads, data sheets, and configuration and troubleshooting information.

For example, search for a Cisco 800 Series router…

And you will get back results that link not only to the main product and support pages, but also include quick links to relevant downloads, data sheets and other info:

I’ve watched many customers in our studies now use these features, and they seem universally appreciated.

Kudos to the vocabulary teams that manage all of these data relationships, and to the search team who implemented this.

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