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Welcoming Accomplished Sales Leaders (Back) to Cisco

Nothing beats a customer raving about the value Cisco technology brings their organization, but the one thing that comes close is when great talent recognizes what Cisco is doing to transform the industry and wants to be part of making it happen.

Today I can share some news that reaffirms how compelling our strategy and product portfolio is.

I’m thrilled to announce that Cisco is making not just one or two, but SIX executive appointments to its service provider sales organization. Read More »

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3 Tips For Jumpstarting Your Summertime Sales Right Now

Guest post from our friends at SCORE

W. Kenneth Yancey, Jr., CEO
Ken Yancey is responsible for developing SCORE’s business plan and vision as well as coordinating national program efforts and all the association’s management operations. He also directs the efforts of the headquarters staff to serve and support the 370 chapters across the country.  Prior to joining SCORE in 1993, Ken was Executive Director at the National Business Association. A graduate of Texas A&M University (BBA/Finance), Ken is a recipient of the USA Freedom Corp Award of Excellence, the ASAE Summit Award, and the BSA Goose Creek District Award of Merit.

Could your sales use a boost during these summer months? Small businesses across the country often experience a slump in sales during this time. Here are 3 tips that you can put into effect to jumpstart your summertime sales right now.

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A Simpler Cisco: New Articles Cover Changes, Partner Profitability

July 8, 2011 at 3:08 pm PST

It’s no secret that we’re looking to simplify things at Cisco, streamline, provide stronger marketing support for partners, and increase partners’ profitability. 

Now, new in-depth coverage from CRN gives more detail around the changes based on discussions with Rob Lloyd, EVP of Cisco’s WW Operations.

Here’s a quick recap and links to the coverage:

Cisco Gets Back To Business
Years from now, Cisco Systems’ landmark restructuring could be viewed as a highly profitable sales game changer that effectively squelched the rising competitive threat from from aggressive competitors like Hewlett-Packard, Juniper Networks, and Brocade.

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Specialty Software Firm Goes Big With Web Conferencing for Global Sales

As someone who helps manage the collaboration customer success program here at Cisco, I hear about all sorts of interesting ways companies both big and small are using technology to grow their business. When I come across an example that stands out, I like to tell people about it.

Issues Central is a specialty software firm based in Toronto, Canada that develops financial compliance and International Financial Reporting Standards (IFRS) Transition software. One of their well-known brands is IFRS PARTNER. Using Cisco WebEx technology with high-quality video, this 25-person company is selling their software around the world in North America, Asia, Africa, and Europe. Just that fact alone is interesting to me, but what makes their story even more compelling is how they’re using web conferencing tools in different ways, depending on the culture they’re selling into.

Issues Central is able to close roughly two-thirds of their North American deals online without a single in-person meeting.

As Charley Best, Issues Central’s vice president, touches on in the clip above, when the sales and marketing team is engaging with customers in Canada or the United States, WebEx serves as a closing tool to compel the prospect to ask for a proposal. As a result, Best estimates he closes roughly two-thirds of his North American deals online without a single in-person meeting.

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Sales Reps and Sales Engineers: When to Talk to Whom

Guest Post by Contributing Author Ken Presti

As technologies become more complex, so do the means by which those technologies are sold. Expertise varies, and there is a point at which sales efforts are conducted in teams consisting of a sales rep who deals with the contractual element, and the sales engineer who handles the technical heavy-lifting.

Sales Reps are about the overall value proposition. They will hunt you down like a dog, identify your pain points, and come up with a basic idea of what you need, how much it costs, and how to finance it, if need be. In most cases, small businesses without complex technology needs will never see a sales engineer unless they pull-up next to one at a stoplight. But nonetheless, some small companies are big users of complicated applications. Therefore, the integration piece, the legacy software and devices involved, and your sheer value as a customer might generate a visit from an SE.

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