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Incidence Response – Safety, Reliability and Recovery for Industry and Workers

Dan O’Malley talks about Cisco Systems offerings that are resonating in the Energy Industry and elsewhere. Cisco helps customers pre-plan for storms and to respond to disasters with sophisticated collaboration and device connectivity enabling technologies.

Many new technologies enable worker safety and visibility using 2-way radios, smart devices, and mobile broadband “connecting people and devices and work crews together smartly over the internet”. In the video Dan talks about the challenges customers face and how Cisco is helping them get ‘positive business outcomes’.

Yes – I know what you mean – what does that really mean? Well, mother nature doesn’t always cooperate, so getting outages dealt with as quickly as possible is one positive outcome. Keeping in touch with workers, especially those in dangerous areas, and warning them if safety issues occur is another. And maybe even having ‘wearable’ biometric devices attached to workers to see how they’re doing physically, and monitoring their vitals in real time by operations centers. That’s another.

Just keeping track of field workers is a challenge – and making best use of a constrained ‘expert pool’ might be another. Some newer ‘millennial’ devices are, of course, part of the architectural approach, but so are traditional two-way radios and other devices – so that everyone can communicate and collaborate to get the job done. And it’s getting the job done that really gives good business outcomes – ask any customer!

So, in the words of Dan:

It’s about smartly connecting people, and devices and work-crews together smartly over the internet. That’s what we do.

…and providing the best business outcomes possible: Read More »

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Improving Email at Cisco Part 2 – The Employee Process Side

I’d mentioned earlier (see Improving Email at Cisco Part 1 – The IT Technology Side) that email has its ugly side:

  • Too many
  • Most of them are a waste of time
  • Emails will, occasionally, carry virus payloads (or link you to sites that have worse); and yet
  • I can’t live without it Read More »

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Manufacturers Go Mobile

Mary Ann Azevedo

Mary Ann Azevedo

Guest Blog by

Mary Ann Azevedo is an award-winning journalist based in Silicon Valley.  She has covered business and technology issues for Silicon Valley/San Jose Business Journal, the San Francisco Business Times and the Houston Business Journal.

An excellent piece by Mary Ann Azevedo is now available on the “The Network” (originally published June 24 , 2013) which expands upon many of the themes we have discussed on this Cisco Manufacturing Blog site. Start reading here, and the ‘Read More’ link will take you to the full article:

Ten years ago, an employee at a manufacturing firm would have to use pen and paper to conduct a plant floor inspection or quality control check. With handwritten notes, there was the potential for mistakes. The time it would take for a discovered problem to be addressed would vary considering how long it took for someone to learn about it and find the resources to solve it.

But as mobile technology has advanced, those same workers now have the option to instead use a mobile device such as a tablet or an iPad to perform the same functions. And those that do are finding that they are saving time and money while reducing the risk for errors and increasing safety in the workplace.

Manufacturers may have been slow to adopt mobility in the workplace but that reluctance seems to be gradually fading as once more conservative manufacturers are viewing the use of mobile as a way to get a leg up on their competition, notes Heather Ashton, research Manager for IDC Manufacturing and Retail Insights.Manufacturing employees “are becoming the smart connected worker by taking the technology with them,” she notes. “They’re moving throughout their workday connected at all times, which is huge.”

Not only they are adopting the use of mobile more, they are actually developing their own applications.According to a spring 2012 IDC survey (see chart in main article ), nearly 40 percent of 373 surveyed manufacturers across a variety of sectors said they intended to develop half or more of their applications for mobile platforms in 2012.

Eaton Corp. is one example of a company that has developed its own mobile application to enhance operations. John Gercak, vice president of information technology for Eaton’s $4 billion vehicle group, said his team in the United States and India spent about seven months developing the “Powertrac.”

The mobile application, which went live last December, uses a global positioning system (GPS) on an iPad and a cellular network to track the company’s test vehicles for supporting its products.

“With this app, the driver takes the iPad with them in the vehicle while on the track and we’re able to see in real time on the Web exactly where the vehicle is at all times,” he said.  Gercak said this is particularly useful because “if there’s a safety issue, we’re able to tell and notify the drivers in advance so as to avoid any potential accidents. Before if a vehicle was broken down, we weren’t able to know right away and contact the other drivers so from a safety perspective, it’s very helpful,”  Read More >

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Have You Registered for K-12 & Public Safety May 22nd?

Improving School Safety with Your WLAN

See how your campus Wi-Fi can improve emergency response

Register Now    |        May 22, 2013    10AM-11AM PDT


Tony De La Rosa shared with us a teaser last week about the riveting webinar we have coming up this week on how Wi-Fi technology can be used in K-12 schools. If you missed it, here’s the original blog–it’s not too late to register for the webinar!

Join us on this Wednesday, May 22 at 10 a.m. Pacific Time/1 p.m. Eastern Time as our experts walk through several real-world scenarios of how Wi-Fi can be used in campus emergencies. They’ll also discuss the latest Cisco solutions and take your questions in a live Q&A. Read More »

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Register for the K-12 Education: Using Wireless Technologies in Public Safety Webcast

Innovate the education environment by deploying Cisco BYOD Solutions for K-12 to facilitate teaching innovation and emergency  safety . 

Small, medium, and large school districts across the country are utilizing Cisco technology to provide pervasive wireless coverage for their schools.  Wireless coverage can not only provide an enhanced teaching and learning resource, but it can also be utilized as a tool for public safety.

The K-12 Education (PT III): Using Wireless Technologies in Public Safety webcast will take place on May 22nd, 2013 from 10:00 – 11:00 am (PST).  To register for the webcast please click here.

Here’s a sneak preview:

There is nothing more alarming then the event of a lockdown occurring during school for the protection of the students, public safety is a huge concern for parents and teachers alike.  Leveraging Cisco BYOD Solutions for K-12 Education  real-time location tracking in schools becomes a reality in order to determine the whereabouts of mobile device users throughout the campus.  Read More »

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