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Inside the Collaboration Crystal Ball: Four New Year’s Resolutions to Speed Up Your Organization

January 24, 2013 at 6:21 am PST

Organizations of all types enter 2013 with one key priority:  how do they move faster and execute with greater agility while still remaining flexible and adaptable to the rapid changes in markets?

CEOs around the world are looking to collaboration as their top strategy to increase the speed of their organizations. Why?  Because collaboration eliminates the friction that slows organizations down — whether that friction comes from people or processes.

The amount of friction in your organization is directly proportional to your ability to speed up your team.  Friction is sometimes purposeful, such as passive-aggressive behavior.  Other times friction comes from processes that create decisions without any clarity or a clear definition of success.

Here are four New Year’s resolutions for all leaders to Read More »

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Authenticity Creates Trust; Trust Accelerates Collaboration

February 28, 2012 at 6:00 am PST

Collaboration is indeed the business opportunity of the decade, promising to energize your organization while making more effective use of your precious assets.  My Cisco colleague Carl Wiese and I wrote a book called The Collaboration Imperative: Executive Strategies for Unlocking Your Organization’s True Potential to help organizations “operationalize” collaboration and capture these gains. Our goal wasn’t to write a “theory” book, but rather one that drills down into specific actions, with concrete examples of how to put collaboration to work in the real world.

As Carl noted in a previous post, effective collaboration is a function of aligning culture, process and technology.  But how do you do that?   Here is a one example from the book: Collaborative teams work best when they’re made up of people who communicate openly.

Collaboration technologies, especially video, make it easy to reach people across an organization and around the world.  Anyone who has traded their economy-class airline seat in favor of a Telepresence meeting knows the powerful benefits of collapsing space and time with an engaging video meeting.  However, as we cross departmental, cultural and time-zone boundaries, collaboration puts our personal communication skills to the test.

As we increasingly interact virtually, we work more and more with people we don’t know or have a long history with; they may actually work in a different company and teams may come and go in rapid succession.  Establishing rapport –- quickly –- is one of the most important aspects of successful collaboration, and it starts with communicating authentically.

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