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Business Agility in the Evolving Workforce

Eighty-Five percent of companies with global supply chains experienced at least one supply chain disruption in the previous 12 months.1 Risk is inherently unpredictable. Fortunately, the current workforce is undergoing its own transformation to be able to identify and manage risk on a global basis.

For more than 35 years I have worked with companies and manufacturers around the world on supply chain related business opportunities. One thing senior executives of those firms all had in common was a relentless, positive perspective and motivation for improvements in the global supply chain. Risk management has become the pervasive mantra throughout the supply chain world, but as technology evolves the need for increased business agility is at an all-time high. As manufacturers continue to adopt more technology and become more sophisticated and global, not only do they become more vulnerable to risk, they also have more opportunities to manage risk.

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Evolving Continuous Monitoring to a Dynamic Risk Management Strategy

Organizations implementing Continuous Monitoring strategies are remiss if they are not taking into account the value of network telemetry in their approach. NIST Special Publication 800-137, Information Security Continuous Monitoring for Federal Information Systems and Organizations provides guidance on the implementation of a Continuous Monitoring strategy, but fails to address the importance of network telemetry into that strategy. In fact the 38 page document only mentions the word “network” 36 times. The SP 800-137 instead focuses on two primary areas: configuration management and patch management.  Both are fundamental aspects of managing an organizations overall risk, but to rely on those two aspects alone for managing risk falls short of achieving an effective Continuous Monitoring strategy for the following reasons

First, the concepts around configuration and patch management are very component specific. Individual components of a system are configured and patched. While these are important the focus is on vulnerabilities of improper configuration or known weaknesses in software. Second, this approach presumes that with proper configuration control and timely patch management that the overall risk of exploitation to the organization’s information system is dramatically reduced.

While an environment that has proper configuration and patch management is less likely to be exposed to known threats, they are no more prepared to prevent or detect sophisticated threats based on unknown or day-zero exploits. Unfortunately, the customization and increase in sophistication of malware is only growing. A recent threat report indicated that nearly 2/3 of Verizon’s data breach caseload were due to customized malware. It is also important to keep in mind that there is some amount of time that passes between a configuration error is determined and fixed or the time it takes to patch vulnerable software. This amount of time can potentially afford an attacker a successful vector.  For these reasons organizations looking to implement a Continuous Monitoring strategy should depend on the network to provide a near real-time view of the transactions that are occurring. Understanding the behavior of the network is important to create a more dynamic risk management focused Continuous Monitoring strategy.

Network telemetry can consist of different types of information describing network transactions in various locations on the network. Two valuable telemetry sources are NetFlow and Network Secure Event Logging (NSEL). NetFlow is a mechanism that organizations can use to offer a more holistic view of the enterprise risk picture. NetFlow is available in the majority of network platforms and builds transaction records of machine-to-machine communications both within the enterprise boundary as well as connections leaving the enterprise boundary. These communication records provide invaluable information and identify both policy violations and configuration errors. Additionally, NetFlow also provides insight into malicious software communications and large quantities of information leaving an enterprise. Network Secure Event Logging uses the NetFlow protocol to transmit important information regarding activities occurring on enterprise firewalls. This is valuable data that can be aggregated with other NetFlow sources to bring additional context to the network behavior occurring.

Coupling the configuration and patch management guidance in SP 800-137 with an active NetFlow monitoring capability will provide organizations with a Continuous Monitoring strategy that is more system focused and more apt to fostering a dynamic risk management environment. Cisco will be discussing NetFlow, NSEL and other security topics at the March 21st,  Government Solutions Forum in Washington, D.C. If you’re interested in learning more, click on the following URL:

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