retail

March 2, 2015

EXECUTIVE PLATFORM

Through the Internet of Everything, You May Never Have to Wait in a Long Checkout Line Again

3 min read

We’ve all been there. A grocery store, a department store or even a coffee shop, standing in a long checkout line that hasn’t moved for what seems like an eternity. You ask yourself, ‘Is this purchase worth it?’ For one third of customers, the answer is no, if they have to wait more than five […]

Cisco Mobility IQ Ushers in New Era of Retail Engagement and Outreach

1 min read

With Cisco’s cloud-hosted, analytics solution Mobility IQ, retailers and their partners can now gain invaluable insight into their customers’ “showrooming” habits, understanding more about why customers browse in-store – but buy online. This breakthrough solution is making it easier to capitalize on untapped business opportunities and create impressive customer-focused campaigns. Wouldn’t it be great to […]

January 16, 2015

DIGITAL TRANSFORMATION

2015 Predictions: The highest-impact IoE advancements in Retail

2 min read

Co-Authored by: Shaun Kirby, CTO, Cisco Consulting Services The IoE promises to revolutionize industries by providing access to a wealth of previously hidden information obtained from a myriad of new connected sensors fused intelligently by novel real-time analytics. Retailers have seen early success by connecting dark assets in stores, warehouses and other venues. This week […]

January 13, 2015

RETAIL & HOSPITALITY

The Delivery Experiment: My Week of Living Digitally

4 min read

One of the hottest topics at NRF this week has been delivery systems. Recent research by Cisco Consulting has found that delivery is one of the top concerns of not only retailers, but of shoppers as well. I now have personal experience of this: Just before the holidays, my husband and I ran an experiment: […]

January 10, 2015

RETAIL & HOSPITALITY

Coming to NRF: Lisa Fretwell on Shopping Trends, New Frontiers

2 min read

Cisco will be featured in two Big Idea sessions at this year’s NRF conference starting tomorrow, and I’m happy to introduce guest blogger Lisa Fretwell, who will be leading one of these two seminars. Lisa is the Managing Director of Retail at Cisco Consulting Services, specializing in the Internet of Everything and analytics, and how these […]

December 17, 2014

DIGITAL TRANSFORMATION

My Internet of Everything Holiday Wish List

3 min read

‘Tis the season to shop and to make resolutions  for the coming year. I’m doing a fair bit of both, inspired by the many Internet of Everything (IoE) products that are popping up everywhere. And while it’s the season of giving, I’m also finding plenty of things I wouldn’t mind getting myself. According to the […]

December 16, 2014

EXECUTIVE PLATFORM

Driving Agility and Innovation Through Software

1 min read

In the US, this is the time of year when holiday shopping kicks into high gear. From Black Friday to Cyber Monday and beyond, retailers begin their big push to drive nearly a quarter of their annual revenue. And whether their customers are online or inside a traditional store, retailers today have the ability to […]

October 15, 2014

DIGITAL TRANSFORMATION

IoE is the Path to Gartner’s ‘All Things Digital’

2 min read

This week, I had the opportunity to focus on digital business as an attendee and presenter at Gartner’s ITxpo in Orlando, Fla. It was a sold out crowd with 8,500 attendees and approximately 2,700 CIOs. And one insight that seemed to resonate with the audience was Gartner’s belief that by 2018, digital business will require 50 […]

Retailers Lying Awake at Night – Who’s Next?

1 min read

In the past few weeks, I’ve received two replacement credit cards. And, no, this does not indicate I’ve done too much shopping! It means that hackers are continuing to target retailers and the bank decided I needed to be protected by new credit card numbers. I’m Carol Ferrara-Zarb, and as the leader of Cisco’s Security Solutions […]