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Live from New York – It is Cisco Retail at NRF January 15-17, 2012

January 16-17, 2012 marks the 101st National Retail Federation Annual Conference and Expo in New York and Cisco Retail team and myself will be there.  You can find out what Cisco will be showing at the event and get sneak peeks of the preparations for the show throughout the week through our coverage on Twitter, Facebook, FourSquare, LinkedIn Group, YouTube and Cisco Retail blog.

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Retail Lessons from Las Vegas Vacation Part 1 of 3 – Use of Video

Over the Christmas holidays I spent 5 days in Las Vegas visiting friends and ring in the new year in the city that never sleeps.  Over the years Las Vegas continues to transform itself to keep itself relevant from the original sin city and gambling capital to the modern convention/vacation destination.

I spent new year’s eve with 320,000 visitors which is an impressive number by any standards, plus  I managed to do some shopping and visiting a few attractions between visiting friends.

I thought I’d share my observations on how Las Vegas continues to delight visitors in a series of blogs and what retailers can learn from it.

Today’s I’d like to focus on the use of video technology for customers in Las Vegas

One of my stops is at the new Cosmopolitan casino and hotel and their use of video walls in the registration lobby

One of the first impression when you walk in is that it doesn’t look like a video screen but backlit wall panels.  Only when the images start moving do you realize it is a video wall.  As you can see from the video Read More »

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What Retailers should look for in 2012 – Happy Holidays

2011 is drawing to a close as I am writing this blog and Cisco is going on company holiday until after January3rd 2012. 

I will be taking time off myself to recharge after Christmas before heading off to National Retail Federation 2012 in New York. 

I thought I’d wrap up the year with what I think retailers will need to be looking at in 2012.

The Five Areas I think retailers need to pay attention to going forward are:

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New Cisco Connected Retail Architecture Poster now available on Cisco Marketplace

Need something to decorate the walls of your office, your data center, or your conference room for the new year?

Order the new Connected Retail Architecture Poster now at Cisco MarketPlace

Features of the new poster include:

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What Retailers can learn from The Piano Guys on YouTube

One of the many challenges retailers face today is how to differentiate from the competition in areas that would be considered generic or less attractive to new generation of shoppers. 

Take the example of classical piano and instrumental music.  In the age of MMORPG, Reality Television and MTV, how does a piano store in the small town of St. George, Utah and a bunch of musicians gain relevance and end up on CBS News.com and videos on YouTube with 23 million views?

Cello Wars (Star Wars Parody) Lightsaber Duel -- Steven Sharp Nelson

Pirates of the Caribbean -- Incredible Piano Solo of Jarrod Radnich Filmed by ThePianoGuys

What can retailers learn from The Piano Guys?

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