retailer

Envisioning a new retail ecosystem

3 min read

IoT is enabling better retail operations today, and will open the doors to safer experiences tomorrow. Here's where digital solutions are making an impact.

February 21, 2017

RETAIL & HOSPITALITY

The Worst Problem in the Retail Industry? Turnover.

3 min read

Retail has one of the highest turnover rates in any industry. The Hay Group reports a median turnover rate of 67 percent for part-time retail employees.[1] I doubt any of us would be too challenged to list the problems driving this high turnover: Retail jobs are considered boring and repetitive, with little training and low […]

Creating Context to Attract the Connected Customer

3 min read

A couple of weeks ago, I had the opportunity to lead a session at the SAS Global Forum, along with Intel VP Steve Brown and Lori Schafer, SAS Retail Executive Advisor, on how retailers can create better in-store context for today’s connected customer. SAS Institute is a Cisco analytics partner and we had some exciting […]

September 14, 2015

RETAIL & HOSPITALITY

The Next Step in Your Store Analytics Strategy: Sensor Fusion

2 min read

Retail has entered an era of unprecedented competition and accelerated evolution worldwide. Retailers in every category, both brick-and-mortar and online, face larger and more unpredictable threats than ever before, from digitization of goods and distributed manufacturing to autonomous, near-instant delivery, service robots, and online experiences with unprecedented realism, as disruptors such as virtual reality, 3D […]

September 8, 2015

RETAIL & HOSPITALITY

Determining the Value of the Virtual Shopping Experience

3 min read

We are increasingly hearing about the value of improving the shopping experience by adding virtual expertise to the store. As head of Cisco’s Retail & Hospitality practice, I frequently talk...

October 14, 2014

RETAIL & HOSPITALITY

Join Us on Oct. 22 for Our Final Analytics Webcast

1 min read

Hello, retailers everywhere! My name is Dianne Lamendola, and I am a senior retail practice advisor here at Cisco. My role is to work closely with store operators and merchants...

January 10, 2014

RETAIL & HOSPITALITY

Omnianalytics for an Omnichannel World

2 min read

At Cisco, we’re about ready for the NRF trade show being held in New York on Jan.  12-15. We’re at the show expo on Jan. 13-14, and will be featuring four company thought leaders in the highly popular annual Big Idea sessions. Kathryn Howe, retail senior advisor at Cisco, will be discussing one of the […]