retail banking

March 19, 2013

FINANCIAL SERVICES

Imagine the Possibilities and Realize the Benefits of Organization Innovation in Financial Services

3 min read

Geoff is the Lead for Cisco’s Business Transformation solutions for the Financial Services Industry in Canada. To read Geoff’s full bio, please click Here. This is the first in a series of blogs where I will discuss the capabilities that are driving innovation in the design and structure of retail financial services organizations. These capabilities […]

March 8, 2013

FINANCIAL SERVICES

Viewpoints: Industry Experts Share Their Perspectives on the Financial Services Industry

4 min read

Cisco’s Financial Services Industry Marketing team is pleased to welcome a monthly contribution from industry professionals sharing their insights and observations on key trends in the Financial Services industry. The opinions expressed in these posts are those of our welcomed guests and may not reflect the opinions of Cisco. Jerry Silva, Principal  at PG Silva […]

January 29, 2013

FINANCIAL SERVICES

The Evolution of Immersive Video in the Retail Bank Branch

2 min read

Increasingly over the past several months, I have been working with more and more retail banking clients. A common theme has emerged during these discussions that centers on video and collaboration in the branch. The top of mind question is, “how are banks using video in the branch to grow top line revenue in a […]

December 11, 2012

FINANCIAL SERVICES

New Strategies in Retail Banking: Giving Customers Control of How They Bank

3 min read

The trends and challenges with the ever-increasing tech-savvy society we live in today are carrying over into the retail banking industry. Retail banking customers are more connected now than ever, with most of our customers’ homes having more technology in them than our branches. Couple these technology trends with major shifts in the way customers […]