research

Small Cells Are Big For Business

3 min read

Closing the big deal.  Calming an irate customer.  Clarifying instructions given in an email.  Voice has long been the killer app for business.  As the world goes mobile, smartphones are...

February 4, 2014

SP360: SERVICE PROVIDER

Five Predictions for the Future of Wi-Fi and Mobile

2 min read

New devices, changes in customer behaviors, and technological advances are rapidly changing the mobile market and consumers’ expectations of mobility.  A recent Cisco study of mobile consumers reveals how much, and how quickly the world of mobility is changing.  The survey uncovers some startling revelations about what consumers are doing on their mobile devices, how […]

January 21, 2014

SP360: SERVICE PROVIDER

Discover What Consumers Want from Wi-Fi and Mobile

2 min read

Consumers have a true love of mobile devices, as evidenced by recent Cisco mobile consumer research.  Significant percentages of respondents reported using everything from laptops, smartphones, and tablets to eReaders and mobile gaming devices. Americans now own an average of three mobile devices each, up from 2.6 devices in the 2012 Cisco mobile consumer study.  […]

December 10, 2013

SP360: SERVICE PROVIDER

Unlocking Wi-Fi Enabled Value-Added Services

3 min read

Competing with the virtual, e-commerce world is becoming increasingly challenging for real-world businesses. Traditional retailers have long envied the massive amounts of valuable data that online retailers have available to help them better understand customer behavior and implement winning marketing tactics. Online retailers know valuable information such as how frequently customers return, how long they […]

November 14, 2013

SP360: SERVICE PROVIDER

Understanding the Changing Mobile User

2 min read

The mobile market continues to evolve at a blindingly fast pace. It seems that new faster, sleeker, and more powerful mobile devices are launched every day, with new device categories created almost overnight. The number of available applications to run on these revolutionary new devices is staggering, numbering in the millions. Now you can do […]

November 1, 2013

SP360: SERVICE PROVIDER

What Do Customers Want From Public Wi-Fi?

2 min read

It seems that the iconic “Wi-Fi Here” badge is turning up everywhere these days. Once found on coffee shop windows to indicate that patrons could connect their mobile devices to...

Winning Stories Bring Networking to Life: VNI Service Awards

2 min read

Last week we notified the five winners of our inaugural VNI Service Awards competition.  When we launched this program on March 26, 2013 our goal was to inspire others about the human aspect of what it means to be connected. We wanted to learn how various communication technologies were being used. How does having access […]

May 1, 2013

MANUFACTURING

Research and Development – Who are the Global Leaders?

3 min read

Following on from my recent blog about “Is Manufacturing Coming Back to the US?” one of Morgan Stanley’s Investment guys, Ruchir Sharma, (Managing Director and the head of the Emerging Markets Equity team) has a book out called ‘Breakout Nations’ and in it he says: “Every Investment idea is right for a while” He was […]

Rewarding Innovation: VNI Service Awards Wants Your Story

2 min read

Today, we are pleased to launch the VNI Service Awards. This rewards program runs from March 26 to May 10, 2013. The five top finalists will share USD $10,000 in cash prizes. The VNI Service Awards is complementary to our VNI Service Adoption research. This work forecasts global trends in how users are adopting 27 […]