Small and medium-sized businesses (SMBs) are leading the way to cloud services. In fact, SMBs represent two-thirds of the public cloud market, outpacing the growth of enterprise cloud adoption by about 10 points, according to a recent McKinsey report (“Outlook—Overcast and Bright: How the Cloud Is Transforming IT for SMEs,” McKinsey & Company, July 2011). Yet, many service providers (SPs) are wondering whether the rate of SMB cloud adoption makes it worthwhile to invest in cloud and managed services for SMBs. They are asking:
- Is now the time to invest in SMB-focused services?
- What do SMB customers want?
- How do SMBs want to consume cloud services?
SMB Cloud Watch is ongoing research from the Cisco Internet Business Solutions Group (IBSG) designed to answer these questions. Here are some highlights of our most recent findings: Read More »
Tags: Cisco, cloud, Cloud Computing, cloud services, IaaS, IBSG, infrastructure as a service, managed services, research, SaaS, Service Provider, small and medium-sized businesses, small medium business, SMB Cloud Watch, SMBs, software as a service, SP
Our Cisco WebEx colleagues in China engaged a study with Bite Communications aimed at learning more about China’s mobile workforce. “The Science of Company Productivity Survey” was launched on one of China’s leading portals for two weeks in June.
Among the findings, they learned in China, collaboration technologies can play an integral role in improving organizational effectiveness while helping employees achieve a more flexible, balanced and efficient work life. Given a range of choices, respondents chose web meetings as their preferred method of working with others.
A Quick Look at the Findings
In China, one day of the work week doesn’t seem to be any more crazy than the other. When asked when people feel most overloaded at work, the answer spanned the week!
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Tags: business advice, China, management, mobile, mobility, research, web meetings, WebEX
Enterprise video is experiencing tremendous change in terms of adoption, traffic growth, business model evolution, and technology innovation.
We recently undertook an extensive study to uncover key insights about the use of business video in U.S. enterprises. The survey is part of the Cisco Internet Business Solutions Group’s Horizons program, which combines multimodal research and analysis to identify business transformation opportunities fueled by technology innovation.
Since the purpose of this study was to understand how the use of video is evolving in the enterprise, we chose to seek insight from executives at enterprises with at least 1,000 employees, from across the United States. For this study, we recruited more than 450 enterprises from more than 20 industries across the United States, including both Cisco customers and non-Cisco customers.
Because we wanted to understand both end-user and IT perspectives on business video, participants included both business executives (i.e., from non-IT functions such as sales, marketing, finance, and engineering), and IT executives.
Our research uncovered several key findings:
#1: Business Video is already widespread throughout the enterprise.
- We discovered that business video is already well entrenched in the enterprise. More than three out of four business executives said they use either one-way video or two-way video—or both—at least once a week.
- This trend is growing: more than 70 percent of respondents said they will increase their use of business video in the next two years.
#2: A majority of executives are active in both recording videos and viewing employee-created videos, and they plan to do more of both.
- More than 70 percent of corporate executives expect their use of one-way and two-way video to grow over the next two years. Currently, 34 percent of business executives record business videos on a daily basis, and 62 percent of business executives watch employee-created videos at least once a week. Read More »
Tags: business video, Cisco IBSG, collaboration, enterprise video, Horizons, mobile computing, mobility, network, research, study, survey, video
If you manage social media engagement for your company or group, you have probably received questions about the role of social in IT purchasing decisions and/or have been asked to prove that IT managers do engage in social media. You’ve probably also been asked to tie social activities directly to new leads and revenues. While it is possible to trace new leads and revenues back to social media, not every social activity you do may have a direct impact on revenues. And it may not always be your goal either. But social media does have a place in your relationship toolbox and in the IT buying cycle which can directly or indirectly impact your bottom line.
According to a global survey by Toolbox.com (an online IT community) on IT Purchasing, social media has a growing impact on how IT professionals make decisions. Did you know that the #1 reason IT professionals contribute Read More »
Tags: IT, IT managers, research, survey
There are many blogs and opinions floating around regarding the Google+ versus Facebook debate and by no means do I want to offer my own analysis here. Other people – much smarter than me – said it all. I’m sure you’ve also seen the infographics showing the explosion in Google+ account registrations. But, are people really using this site or did they just open an account?
For this post, I want to do something different. I would love to hear from you…ABOUT YOU. A few days ago, I tweeted a question and asked some of my fellow practitioners about Read More »
Tags: facebook, Google, research, social media, survey