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Interoperability + Collaboration = The Key to Any or All

Today’s work environment – yours, mine, and everyone else’s — is becoming more mobile, social, visual, and virtual. And there is no one magical tool that covers every situation.  We need choice and flexibility for the way we each work.

Any-to-Any collaboration with an easy-to-use consistent experience is the reality of today’s user requirements. However, many solutions available today are brought together with the use of band aids and chewing gum, making it a nightmare to troubleshoot across the various stitched-together call-control systems. Read More »

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The Engagement Factor & Collaboration

Have you ever sent an e-mail that’s been misinterpreted and it took a long time to sort out the miscues? I have. And I suspect that many of you reading this blog have too.

So, it wasn’t surprising to see that a recent study by the Economist Intelligent Unit found that 88% of business leaders feel that a significant misunderstanding will slow them down. And 75% believe that in-person collaboration is critical to their business success. Perhaps that’s because 54% consider gauging engagement and focus to be the most important part of communications. And you do that through a combination of visual and audio cues, such as facial expressions, gestures and body language, tone of voice.

In my own interactions I do believe this is critical, but in today’s world you can’t always be there in person. Read More »

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