Cisco Blogs


Cisco Blog > Retail

Join Cisco at NRF 2013

We just launched the Cisco at NRF 2013 website.

Cisco will be at the National Retail Federation (NRF) Convention and Expo 2013 in New York City from January 14-15, 2013.

I’d like to invite you to come visit the Cisco booth #252 to see live demonstrations of Cisco’s new innovative solutions for retail including:

Read More »

Tags: , , , , , , , , , , ,

Cisco’s Interactive Experience Portals on the Plant Floor, at your Fingertips!

I’m amazed at how tablet computers make things easier in our personal lives.   I can quickly access technology papers for work or research restaurant options for dinner tonight.  I can take an online course or collaborate with my nephew who’s studying abroad.  Some people even monitor and manage their home heating, cooling and surveillance systems while they’re away.  The interactivity has an amazing impact on daily life.

Now, imagine a large-scale, tablet-like system on a plant floor and the impact it can have on business.

Get ready…interactive experience portals for the plant floor are here!

Check out Dan Knight’s Interactive Services Engine and X2O partner demonstration from last week’s Automation Fair. 

Just some examples of interactive resources available to plant-floor users:

  • OEE information from Rockwell Automation
  • Inventory data from SAP
  • Production status
  • Power consumption and energy usage
  • Quality data
  • Global weather feeds
  • Company news
  • Live or recorded training sessions
  • Immediate collaboration with remote subject matter experts for New Product Introductions or system trouble shooting Read More »

Tags: , , , , , , , ,

The Power of “In Person” for Customer Relations

We’ve noted it before: in-person matters for business relationships and market success. People build trust, respect and rapport by engaging with each other on a face-to-face level, allowing for nuance, body language and tone to bring conversations to life. It’s these conversations that drive business growth and raise profits.

These important in-person ties extend from colleague-to-colleague interactions to all points of contact between businesses and their customers, partners and clients. When discussing substantive content—the use of a product, qualifications for a service, the benefits of doing things a certain way—people want immediate, accessible, convenient, understandable expertise, and they want the delivery of this knowledge to feel personal.

Read More »

Tags: , , , ,

Cisco Demonstrations at Automation Fair This Week! Philadelphia, Nov 7th and 8th, 2012

This week sees the beginning of Automation Fair, and this blog will tell you more about the demonstrations you’ll be able to see.

As I mentioned in my previous blog, Cisco speakers will be featured at the Food and Beverage Industry Forum and the Global Machine & Equipment Builders Industry Forum as well as during technical workshop sessions. In addition, demonstrations will be on show at Cisco Booth #1307, and that’s what I wanted to tell you about in this blog. This is a great opportunity to network with Cisco and industry thought leaders and technical experts, whilst actually seeing live demonstrations at the booth.

Watch the video for details of the demonstrations, to get a better feel for what’s being shown.

Here’s a brief summary of what’s going on: Read More »

Tags: , , , , , , , , , , ,

Join Cisco on November 13th for webcast on interactive technologies to engage omnichannel consumers

Please register now join us on November 13th at 10:00am PT for the next installment of our retail webcast series.

Titled “Attract Shoppers and Compel Them to Buy: New Interactive Technologies to Engage Omnichannel Consumers”, this webcast will be hosted by Peggy Casey, Cisco global retail marketing manager. We will discuss how retailers can attract omnichannel shoppers to complete the sale through video and collaboration technologies,

In this webcast, you will learn how to: Read More »

Tags: , , , ,