This is our fourth preview of what Cisco will be showcasing at the 102nd National Retail Federation Convention and Expo on January 14 and 15, 2013 in New York City.
At the Cisco booth, I will be hosting demonstrations of the Cisco Remote Expert Smart Solution for Retail. This solution offers a superior video and collaboration experience between shoppers and remote experts from any location within your store -- in an aisle, at an end cap, in the store front, or in a private setting.
With this solution you can capture new sales opportunities, upsell or cross sell products and services, and boost revenue while delivering a compelling shopping experience.
Please watch this video about the Remote Expert Smart Solution for Retail demonstration and then mark your calendar to join us at Cisco Booth #252 at NRF 2013. I look forward to seeing you there!
Today marks the 2nd anniversary of the Telework Enhancement Act of 2010 which provides agencies greater flexibility in managing their workforce. It provides a framework for agencies to better leverage technology and to maximize the use of flexible work arrangements which can aid in recruiting new Federal workers, retain valuable talent and allow the Federal agency workers to be more responsive to citizen needs and be more productive out in the field. This can include situations such as national security, emergency response, cross agency collaboration, or simply, providing citizen services such as language translation.
Last year, more than 71,000 people pledged, saving $5,651,890 on commuting costs, gaining back 251,774 hours into their day, and removing 3 tons of pollutents from the air while refraining from driving 6, 413,006 miles.
Today, Cisco and Telework Exchange kicks off the third annual Telework Week 2013 – an annual global effort to encourage agencies, organizations and individuals to pledge to work anytime, anywhere from March 4-8, 2013. According to Rep. John Sarbanes (D-MD), author of the Telework Enhancement Act, “Telework Week is an excellent opportunity for thousands of people to try teleworking and realize the great benefits it can provide. A robust Telework program can help organizations improve the quality of life of their employees, while taking strides to protect the environment, reduce traffic congestion on the roads, and increase workplace efficiency.”
I’m amazed at how tablet computers make things easier in our personal lives. I can quickly access technology papers for work or research restaurant options for dinner tonight. I can take an online course or collaborate with my nephew who’s studying abroad. Some people even monitor and manage their home heating, cooling and surveillance systems while they’re away. The interactivity has an amazing impact on daily life.
Now, imagine a large-scale, tablet-like system on a plant floor and the impact it can have on business.
Get ready…interactive experience portals for the plant floor are here!
We’ve noted it before: in-person matters for business relationships and market success. People build trust, respect and rapport by engaging with each other on a face-to-face level, allowing for nuance, body language and tone to bring conversations to life. It’s these conversations that drive business growth and raise profits.
These important in-person ties extend from colleague-to-colleague interactions to all points of contact between businesses and their customers, partners and clients. When discussing substantive content—the use of a product, qualifications for a service, the benefits of doing things a certain way—people want immediate, accessible, convenient, understandable expertise, and they want the delivery of this knowledge to feel personal.