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Transforming Education through Collaboration

If you’re familiar with Cisco’s collaboration products, you’ve probably heard us discuss how they will change the nature of the workplace; from who we work with, to where and when we work, to how business processes are interleaved with the collaboration experience. But what about how they change the way we learn? Higher education represents an enormous opportunity for collaboration products to engage and educate the next generation of global leaders.

Last week, we demonstrated collaboration’s impact on education by announcing that Duke University is using Cisco Quad in their Fuqua School of Business, MBA -- Cross Continent program. The reason? To ensure that students throughout the world can fully participate in the program at any Duke campus -- not as passive listeners, but as active participants in the learning experience. Cisco Quad collaboration software enables global students to create virtual working groups, find fellow students with common interests, share content, files or videos and instantly start video or audio conferences and chat sessions.

Using Cisco Quad in education is quite appropriate because the product was named after a university campus quad. It’s a place for social networking, where students meet and hang out, share experiences and create, in some cases, lifelong connections. As you go from one class to another, you probably always traverse the quad -- it’s a place for constant action and change. This image of the quad seemed like a nice moniker for the product. With Duke, it’s particularly appropriate because we’ve expanded the physical campus to a virtual place that encompasses much more real estate, creating a hub for sharing information and changing the way education happens today. Read More »

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How Cisco Collaborates Internally

Cisco’s collaboration solution is now deployed internally to 110,000 employees and contractors worldwide.  As the future of work continues to evolve to be more collaborative, business transformation is a must. At Cisco, that means continuing to break down the silos and bring teams closer together. Enter the Integrated Workforce Experience (IWE), the next generation of Cisco’s intranet. IWE enables employees to connect, communicate, and collaborate with each other. IWE is also one of Cisco’s enterprise-wide investments that will, over time, result in a best-in-class employee experience.

In keeping with the focus on using Cisco’s technology, the company has transitioned IWE powered by Cisco Quad collaboration software and has made it available to all employees and contractors. Cisco Quad, an enterprise social collaboration platform, is one of the company’s newest additions to its collaboration portfolio—and customers are purchasing it today.

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Collaboration is Hot … Very Hot (Collaboration solution now deployed across Cisco!)

I am thrilled to blog today about the deployment of Cisco’s own unique collaboration solution across our enterprise to 110,000 employees and contractors worldwide!

This is the culmination of a multi-year project which started as a business process and IT initiative, and evolved as a business unit endeavor after our CEO John Chambers said: “product-ize it.”  So, I’m grateful to my colleagues in the business unit – namely Murali Sitaram, vice president and general manager of the Enterprise Collaboration Platform – for taking ownership of the product and improving upon it. Congratulations, too, to my team in Communication and Collaboration IT, and to the Collaboration Business Technologies team whose vision, innovation, long hours, perseverance and creativity made it happen.

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What is IWE on Quad?

December 16, 2010 at 7:58 am PST

As some of you have heard, IWE on Quad has been officially announced, which marks a major milestone in Cisco’s history, as we deploy our enterprise social software platform company-wide to over 100,000 employees, contractors, and suppliers.

As a member of IT,  I have had the privilege to both work on developing IWE, and use IWE since its inception.  Among other Cisco software and products, IWE has been developed using the agile development method with early alpha and beta releases available to select groups within Cisco.  As my colleague Bram alluded to in his blog post, “Rolling out web 2.0 in the Enterprise”, this early release strategy has not only improved the development process of IWE but has created “champions” or IWE advocates within Cisco who have helped encourage widespread adoption in the latest release.

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Collaboration is Hot… Very Hot

Collaboration will transform how you work.

Hi everyone.  I’m Sheila Jordan, Cisco vice president for Communications and Collaboration IT.  Today I’m starting a series of weekly blog postings I’m calling “Collaboration is Hot …. Very Hot.”  I’d like to share with you how we at Cisco are translating and deploying collaboration across our company.

Let me start out by explaining:  “why collaboration?”

Simply stated, collaboration transforms how we work – it is a radical transformation. At Cisco, we’ve defined collaboration as where “social networking meets work” – effectively using social networking capabilities (chat, video, tagging, blogging) and incorporating them into our  transactional systems and overall workflow.

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