By Bryan Mobley, Director, IBSG Service Provider practice
Service providers continue to struggle to monetize the tsunami of data traffic flooding their networks from consumers and business customers alike. While data traffic is growing exponentially, revenue is relatively flat. In engagements with major service providers and global enterprises, Cisco’s Internet Business Solutions Group (IBSG) has uncovered potential ways for service providers to generate additional revenue by helping software-as-a-service (SaaS) providers deliver a better experience to their enterprise customers. This blog describes one way service providers can participate in a SaaS market estimated to reach $30 billion by 2013.By 2015, Forrester Research predicts the SaaS market will exceed $78 billion, representing more than 80 percent of the global public cloud market.
Security Concerns Can Limit SaaS Benefits
Many large enterprises today have embraced SaaS as a way to Read More »
Rebecca Jacoby, Cisco Senior Vice President and Chief Information Officer, discusses Cisco’s journey to the cloud. Cisco is running a private cloud as a utility and is moving toward an inter-cloud approach. This capability will give Cisco the business process opportunity to source services from multiple places and deliver them seamlessly to employees in a flexible, cost-effective manner.
The cloud battle lines have been drawn out over the past 2-3 years. Is your company getting your CRM from the public cloud? Most definitely! Does your IT shop use one site Service Desk tools or are they using a public cloud provider? Maybe. Did you click the button and put your music in the cloud. Probably.
Many 10’s of billions of enterprise CAPEX and OPEX dollars are spent on enterprise compute and the tools to manage and automate that. IT shops have a very difficult question: Do I invest in building my own private cloud, or do I leverage the public cloud? Many say that a well run private cloud can be cheaper, more secure, and more in tune with internal requirements. Private and Public clouds are vying for your spend and mind share. Who will this battle? How much of a war is this?
Let’s understand that management and automation software has become just as important as your hardware selection as the key ingredient in your compute strategy. This is a war over close to 100B dollars of enterprise and service provide spend.
There is indeed a 3rd player in this war: a company and a service offer that is both pragmatic and in a leadership position. I personally spent close to 6 years in the managed services business earlier in my career and every lesson I learned in managing on-premise, hosted, and private infrastructure for clients all pointed to the most pragmatic approach for how to address client needs: Customer Choice.
News Flash: CSC has selected and is deploying Cisco’s Intelligent Automation for Cloud as the cloud automation engine behind their on-premise private and public cloud offering running on VCE vBlock technology. This is a significant market statement about where infrastructure as a service is going and how to get there. Leveraging the lessons from Cisco IT usage of Intelligent Automation for Cloud (self service, catalog and orchestration) for private cloud management and automation and all the knowledge based best practices that our business unit has harvested over the past 10+ years of experience in automation in public and private clouds, CSC and Cisco and have joined forces in the war. Many other service providers are as well.
If you would like the benefit of a private cloud, but want someone else to operate it, give CSC a call. It will be an intelligent choice for Intelligent Automation from Cisco.
Welcome to a world of many clouds. Today’s leaders can architect their own private clouds for maximum security, purchase services from public-cloud providers, or find the right balance between the two. In some cases, business services that once cost millions of dollars in internal technology and IT staffing can be garnered for just hundreds of dollars per month when outsourced to the public cloud. Enterprises are significantly impacted by top- and bottom-line benefits.
Top-line growth results from a host of enhancements:
The benefits of public cloud are so tempting that many organizations have been quick to adopt; only to find out of the downsides and risks the hard way—being confronted by them! The list of potential risks can get long and include alarming items like lackluster performance, costs considerably higher than expected, and the ever looming security violations.
So how does one move to adopt public cloud services, gaining the benefits while minimizing the risk? Caveat emptor, buyer beware, is a good start place. Cloud promises come fast and furiously. You need to make the time and devote the effort to understanding and documenting your needs and expectations. Then compare these to the array of promises and develop a guiding roadmap for public cloud adopting. Read More »