By Steven Shepard, Contributing Columnist
As companies grow large, we have a natural human tendency to declare them incapable of getting out of their own way. We see them as slow, inefficient and plodding dinosaurs surrounded by fleet-of-foot small companies that are so much more capable of getting things done — because of their apparent smallness.
And while there are certainly large companies that suffer from bigness, there are also quite a few that demonstrate amazingness, if you’ll allow me to make up a word (for agility, beyond compare). One of them? The mighty, much criticized Bell System, created in the transition zone between the 19th and 20th centuries.
Tags: bell system, disaster recovery, history, network, New York, PSTN, telephone
