They may seem simple changes, but we think some recent updates to the Products & Services page on Cisco.com will make this page easier and quicker for you to use.
Here are some of the main things we’ve improved:
Links are more obvious. Previously, some links were hidden behind drawers. Examining the metrics — plus testing with you — convinced us to make all the links visible, which will definitely help for findability.
Scanning the list of products is easier.
Scanning the list of services is easier and the lists are more obvious.
There’s a new “Key Topics” module which allows a clear navigation path to these important areas.
Borderless Networks; Collaboration; and Data Center & Virtualization are highlighted.
We’ve updated the “Let us Help” content to reflect all of our main contact methods so you can connect with us more easily.
It’s easier find key links to areas like Visio stencils and EOL products. And, we’ve added a few new links places like the Developer Network Marketplace and Developer Network (Resources).
A lesson is this update is that sometimes, simpler is better. The previous design was an improvement over its earlier version, but also had some interactive elements such as switchable tabs and popup drawers; these may have been “cool” to play with, but didn’t do much to help usability or speed of navigating on the page. We’ll let you know how this new, more simple version performs.
The new page:
For comparison, the previous version:
The older one is shorter, but in the end, we find that people don’t mind scrolling or swiping a bit to get to the information they need. It’s much better to have the information visible.
Here’s something I think you’ll like: Rich information about the entire Cisco product and services portfolio is now available free in a smartphone-friendly format.
This update includes:
More than 7,000 product series and model pages for mobile access
Complete coverage for Services products
More than 1,180 product oriented videos now playable on mobile devices for the iPhone and Android platforms. (We’ve converted 31 GB worth of videos!)
Links to data sheets and other key information that you can browse to quickly, in both HTML and PDF format.
You can access it from your mobile smartphone start at m.cisco.com. We’re treating this like a “Beta” — primarily because we are still working on table treatments — and tuning every day. But I know you’ll find a lot to like here when you’re on the go.
The Cisco ONS 15310-CL SONET Multiservice Platform is an economical, 1-rack unit (1RU)-high delivery platform optimized for use as the last network element—at the customer location (CL)—in a service provider’s network, or for use as an end node in enterprise or campus environments. The Cisco ONS 15310-CL takes advantage of the proven technology pioneered by the Cisco ONS 15454, the industry’s first and leading multiservice optical transport platform.
The Cisco ONS15310-MA is a carrier-class MSPP that efficiently switches Ethernet and TDM traffic for use in metropolitan and regional optical networks. With the flexibility and scalability that allow it to support DS1, DS3/EC1, OC-3 to OC-48 SONET, and Ethernet interfaces, the ONS 15310-MA is already a part of many North American service providers multiservice SONET and next-generation “triple play” and IPTV deployment strategies.
The Cisco ONS 15454 SONET Multiservice Provisioning Platform (MSPP) provides the functions of multiple network elements in a single platform. It supports common interfaces such as DS-1, DS-3, and EC-1 and data solutions including 10/100/1000 Mbps Ethernet solutions with OC-3 through OC-192 optical transport bit rates and integrated DWDM wavelengths.
The Cisco ONS 15454 Multiservice Transport Platform (MSTP) is the most deployed metropolitan-area (metro) and regional dense wavelength division multiplexing (DWDM) solution in the world featuring two- through eight-degree reconfigurable optical add/drop multiplexer (ROADM) technology that enables wavelength provisioning across entire networks and eliminates the need for optical-to-electrical-to-optical (OEO) transponder conversions. The ONS 15454 MSTP interconnects with Layer-2, Layer-3 and storage area network (SAN) devices at rates up to 40 Gbps. It delivers any service type to any network location and supports all DWDM topologies.
Once in awhile, an idea comes along that changes everything.
Well, this isn’t one of those ideas. But after 25 episodes of Partner Update, perseverance has to count for something.
The goal of Partner Update was simple: create a short, five-minute newscast that would get partners up to speed on the latest Cisco headlines. While our first go at it was nearly unwatchable, the newscast has grown and evolved and now features a varied medley of news, partner interviews, highlights, and updates.
Of course, Partner Update isn’t just for our partners, it’s about our partners. During our 25 episode stint, we’ve highlighted dozens of extraordinary Cisco partner achievements, from new data centers, to social media campaigns, to cool gadgets and products. We’ve even featured your tweets, videos, and Facebook posts.
Here’s a short trip down Partner Update memory lane featuring partner interviews, bloopers, highlights, and behind-the-scenes footage.
Did you miss an episode or want to suggest something for us to cover? Read More »
A curse of any project is that moment when you look at the objectives to be solved, and realise that the rules or resources seem too constrained for success.
But sometimes, those constraints — which are so vexing early on — can be a blessing in the end. A case in point is the new Series and Model pages we’ve recently updated on Cisco.com. Originally, we had all kinds of grand ideas for how these pages should be transformed. But then we looked at the underlying systems that create the pages, and realised the grand ideas would be expensive to implement and time-consuming to maintain.
So, we dropped back. We asked ourselves: “What is it we’re really trying to accomplish for customers with this update?” Some of the answers were very simple:
Make the most important information quickly available (by putting it at the top of the pages)
Highlight product comparisons, where they’re available
Make the pages easier to scan visually
Make the fonts bigger so things are easy to read
Make basic spec information quicker to read
We realised we could do all of those things without an expensive rewrite of the underlying system. So, instead of a massive engineering project, we focused instead on new content standards and some CSS tune-up work.
You can see the result of items 1 and 2 and some of 3 above on all 7,000+ series and model pages. And, we’re beginning to roll out updates that address items 3-5 (making things easier to scan and read). Here’s an example from the Cisco Catalyst 2960 Switch series:
The simple changes we made with links to comparisons, embbeding spec tables, using bigger fonts and creating streamlined layouts were focused on things we knew customers needed in their daily use of the pages. Constraints in the underlying system, it turned out, were a blessing because the constraints made us focus on those few things.
You can see additional examples of the updated layouts on these pages: