I’m really excited by this new Cisco and Librestream MMVC solution. Lots of information out on the web, and lots of questions so I thought I’d put a brief video together to give you an introduction and to see if we can get a discussion going and also to see if we can answer some of the questions for you. The video starts talking about what really matters. What are the pain-points that manufacturers and industry have today? How do they get hold of the right people to fix things if something goes wrong, and how can they say ‘I see what you mean now’ -- and really mean it?
All this matters because keeping things running matters. Being able to communicate effectively in real time using video, speech and pictures -- globally, if need be -- matters. Knowing what’s going on and having clearer visibility matters. Working out what to do next, whether it’s developing a new product or fixing an operational problem fast, matters a lot.
I was thinking about all the supply chain agility issues Santa would have this year – probably the same every year. Like the fact that he has to deliver to hundreds of millions of folks on one particular day of the year.
He’s been doing this for hundreds of years with only one workshop -- not located anywhere near any major distribution routes and with a small but obviously highly productive workforce. Add to this his orders come in only a few weeks before 25th December – some on the 24th! And somehow he hasn’t any carry over stock on the 26th. Miss the 25th and you’ve had it!
Downside of this squeeze is that you can often get that same ol’ pair of socks, that boring polyester tie or that colorful sweater that you’ll never wear. Maybe even a lump of coal if you’re really unlucky. So here’s a message to Santa… Read More »
3) Growing adoption of virtualization/cloud technologies
And each of these deserves a bit more exploration. Today, I will focus on offshoring and leave the other two for future blogs.
Moving IT operations to low-cost parts of the world has been a very lucrative exercise for the past two decades. However, the financial benefits that were obvious 10 years ago are mostly gone thanks to increasing salaries in India, China, and other emerging countries combined with rising hassle costs (compliance, regulations, security, communications, language, and management) associated with off-shoring. Here is a quote from Sramana Mitra who wrote a very well publicized and much debated article in 2008 titled “The death of Indian outsourcing” (http://www.sramanamitra.com/2008/01/22/death-of-indian-outsourcing/). She writes “Rising wages in the most popular offshore centers (especially Bangalore), are eroding the cost advantage that drove this business to India in the first place. When the practice began, there was a 1:10 cost advantage. Today, this has dropped to 1:3. Over the next 5 years, perhaps, it won’t make sense to send work to India anymore.” Further complicating the offshoring play is the 20-40% attrition rates seen in many of these low-cost countries.
So it’s more or less official: the recession ended in June 2009. Anyone watching IT departments this year could have told you that. When the economy ramps up, there’s a shift in focus from cost savings and maintenance (back when I was an IT manager, we called it “bunker mode”) to innovation that moves the business forward. And in 2010 we’ve certainly observed that. IT departments are concentrating not only on streamlining operations and lowering costs—an absolute mandate of the recession—but also on innovation that leads to better business operations, greater productivity, and increased revenues—a clarion call of recovery. Now, this innovation can be in business practice or improved technology—and most likely both—but it almost always begins with IT. Streamlining IT functions, managing assets carefully, and ensuring uninterrupted operations can lower costs, increase reliability, and free resources for research, development, and innovation.
So it’s back to business as usual running IT departments and data centers in an expanding recovery, right? Wrong.
What would you do with an extra three hours a week?
The businesses that are winning in this economy are the ones that are getting the most productivity out of their employees. When used correctly technology can make every task simpler and faster to execute, from dialing the phone to storing voice messages in customer files.
Here are 10 tips for using network technology to help your business work more efficiently, cut costs, improve customer satisfaction, and stay ahead of the competition.