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A Customer’s Perspective On Cloud

It has been three months since we launched the most complete end-to-end cloud solution in the industry with Cisco CloudVerse, and so far it has been a huge success. The data center has finally been unified, and now it is connected to the intelligent network to deliver applications and services anywhere, and at any time.

2012 marks the beginning of an explosion in cloud traffic. Cloud services, combined with the shift towards mobile consumption and bring-your-own-device (BYOD), are driving IP traffic at an unprecedented rate. Just look at these statistics from Cisco’s Global Cloud Index: Read More »

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Private Cloud Roadshow: CITEIS – Coming to a City Near You!

You are probably thinking that CITEIS is a typo – but it’s not. In fact, CITEIS stands for Cisco IT Elastic Infrastructure Services and it’s the name that Cisco’s IT department coined for our internal private cloud.

You can read more about CITEIS here, including an explanation of the two options: CITEIS “Express” for on-demand access to virtual compute resources from a shared pool of resources; and CITEIS “VDC” (Virtual Data Center) to provision your own virtual data center with a reserved pool of compute, storage, and network capacity.

We recently recorded a brief demo video of the Express version so you can see how it works:

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Prediction for 2nd half of 2012: Infrastructure as a Service deployments expand to include IT as a Service

IT shops deploying clouds over the past year have been focused on Infrastructure as a Service ( http://en.wikipedia.org/wiki/Infrastructure_as_a_service#Infrastructure ) as a way to drive speed in virtual and physical server provisioning, cost savings in operations, proactive service level agreements, and increased control and governance.   In one of my blogs I introduced our Cisco Intelligent Automation for Cloud http://blogs.cisco.com/datacenter/the-secret-is-now-out-you-can-simplify-cloud-deployments-with-cisco-unified-management/ and how that addresses both private, hybrid and public clouds IaaS.   Key to this is the service catalog and self service portal.  Moving to cloud is NOT about taking hundreds of server configuration templates and moving to them immediate self service.  All you are doing in that model is automating VM sprawl.  They key is defining a limited set of services and options that your end users such as application owners and technical folks can order through a self service portal and manage their life-cycle.

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They want a cloud real fast, just not sure what exactly it should look like or how it should function…..

I have talked to many enterprises that want a private cloud; also service providers that want to build a public cloud based upon Cisco UCS / Nexus.  They all would like to get to their first generation of cloud very quickly.   We have many conversations on infrastructure to use, the right choice of hypervisor, and what use cases to start with.  Today I talked to a customer of our Cisco Intelligent Automation for Cloud that wants a differentiating end user portal.  Everyone can spin up a VM, but how to do it in a way that will drive adoption and new business, whether it is for the enterprise or service provider?  How do we do this at a cost and a timeline that meets the needs of the business and the CIO.

These are not lightweight concerns.   I have seen many data center automation projects that focused too much on the provisioning and not enough on the end user experience.    The Intelligent Automation Solutions Business Unit at Cisco has been involved with many customers building private and public clouds with our software stack.  This includes Cisco IT’s very large private cloud deployment based upon our software.  The two services they deployed:  CITEIS (Cisco IT Elastic Infrastructure Services) Express and CITEIS VDC (Virtual Data Center) has received broad acclaim.  Watch the following videos by Jamie MacQuarrie of the Intelligent Automation team on these two CITEIS Services.

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How Are Large Enterprises Utilizing Collaboration in the Cloud?

Today, we ‘re featuring a guest post from Brian Blatnik, a senior manager within Cisco’s Collaboration Technology Group:

In the month since our CloudVerse announcement the notion of a world of many clouds – public, private, and hybrid – has resonated with our customers, partners, and industry analysts. I’d like to share some perspective on how those types of clouds address different customers in the collaboration cloud services market. Since last month’s announcement highlighted our private cloud model in that market, Hosted Collaboration Solution for Large Enterprises, I’ll focus on that model. As a reminder, the Cisco Hosted Collaboration Solution gives partners, including service providers and integrators, the ability to deploy multiple collaboration applications on one server in a virtualized environment and then host those applications for multiple client organizations. The solution is designed to be run from partner data centers.

I’m often asked, “Haven’t enterprise voice and other UC services always been delivered from what we now call a private cloud?” It’s true that IP PBXs and other UC servers, like their PBX predecessors, provide services to users from a remote room or facility via a network. But there are two ways in which today’s cloud service delivery differs. First, there is the efficiency of pooling computing, network, and storage resources across multiple locations and services. Second, the services can be delivered in an on-demand fashion with elastic scaling.

The financial and strategic benefits deriving from these two factors are leading many businesses to consider consuming collaboration services in a utility model from Cisco’s partners in the Hosted Collaboration Solution (HCS). But the same drivers can result in substantial benefits to businesses that aren’t looking for services from a third party’s public cloud. Read More »

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