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Unleash the Promise of Cloud: A Strategic Perspective – The Landscape

If you are reading this blog hoping to get a universal recipe for your cloud strategy, I believe you will be disappointed. But then, you already know…. there are no ‘universal’ cloud strategies. You have to formulate a cloud strategy that best fits your business objectives and IT priorities (among a number of other factors.)  Our Cisco services team for Cloud Strategy, Management and Operations has various tools including our Cisco DomainTen™ framework that will help you formulate the right cloud strategy for your organization. Parag’s blog is a great source of information in this regard.

This blog series instead will offer a set of perspectives on how I view the evolution of the World of Many Clouds ™ and what steps we are taking to align our cloud strategy to capitalize on it. This first blog will put our strategy in ‘context’ outlining our point of view in light of some important market dynamics.

The primary market research study that we conducted in collaboration with INTEL, along with additional secondary market research studies, clearly indicate that Line of Business (LoB) leaders have been playing a more important role in driving requirements for IT solutions and services. The reasons behind this trend are many, including and not limited to increasing market and competitive pressures, an uncertain business climate, variability of macroeconomic factors and a relentless need to innovate at a faster pace to stay ahead of the competition.  What’s more, LOBs now have greater ability to access IT solutions – such as Software as a Service -- outside the traditional enterprise IT value chain, creating “shadow IT” initiatives. In response, IT organizations are looking for new ways to retain their leadership, control, and at times, even relevancy. Furthermore, IT organizations are now expected to support strategic business objectives and enable business growth while also harnessing new technology trends, leading to innovation and new customer experiences. To remain relevant to the business, IT must become a “change agent” and be perceived as a true strategic enabler. The question is how?

We envision IT organizations transitioning to new roles as trusted ‘brokers of IT services’. This model enables IT to add value to one or more public or private cloud services on behalf of its users. IT does this by dynamically bringing together, integrating, and tailoring the delivery of cloud services to best meet the needs of the business.

In a wide-ranging study, Cisco, in partnership with Intel®, sought to pinpoint just how these powerful trends are impacting IT. The “Impact of Cloud on IT Consumption Models” study surveyed 4,226 IT leaders in 18 industries across nine key economies, developed as well as emerging: Brazil, Canada, China, Germany, India, Mexico, Russia, United Kingdom, and the United States. The study supports our point of view. Up to 76% of the survey respondents signaled that IT will act as a “broker” of cloud services across internal and external clouds for LoBs.

In other words, when formulating their sourcing strategies, IT organizations repeatedly face service-by-service, “build-versus-buy” decisions. Therefore, IT needs a plan and a set of governance criteria that support the consistent evaluation of their IT services sourcing options (e.g., time to market, value, sustainable differentiation that the service can provide, SLAs, cost, risk profile and the experience the IT department intrinsically has with that particular service etc..)

This “IT services sourcing flexibility” enables greater levels of business agility, transparency, and speed of deployment to help LoB leaders unlock innovation and achieve core business objectives.

However, let’s step back and see how this is all fitting together. If we rewind, we introduced the concept of the World of Many Clouds ™ a couple of years ago. You can view the evolution of this world as the outcome of the intersection and progressive integration between traditional IT environments and IT services offered by public cloud providers. The roads (in our metaphor) are converging. Lines are blurring. In theory, nothing is preventing a company that consumes IT services from becoming a cloud provider itself (public or private.)

I also believe that the debate regarding private versus public cloud is over. It is about having both at the same time. And to be able to bridge and take advantage of both; hybrid cloud is the new ‘normal.’

In turn, the ability to combine and dynamically aggregate cloud services from private and public clouds can truly occur if IT organizations can rely on an open and secure hybrid cloud environment. And for that to take place you should have the ability to move your cloud workloads (and more broadly your IT services) around. Both data and applications.

You can easily envision a scenario in which a workload -- based on a set of specifications -- ‘automatically discovers’ the best infrastructure to run on.  An exchange could facilitate the allocation process. An XML based standard could emerge along with a set of processes used by exchanges to match demand and supply of IT services based on SLAs, costs, data locality requirements etc… On the supply side you can also envision a scenario in which federation or capacity aggregation among suppliers of cloud services would enable increased economies of scale, consistency and a broader set of choices.

Ok … coming back to earth … our Cloud strategy intends to capitalize on some of these market dynamics and enable IT to retain control, relevance and increase its strategic profile by leveraging the evolution of the World of Many Clouds. In my next blog I will provide an overview of the actual strategy and begin focusing on it in more detail. But first I wanted to share the context.

And as always, to learn more you can begin here.

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Introducing Cisco Intelligent Automation for Cloud 4.0

January 28, 2014 at 5:42 am PST

I’m at our annual Cisco Live Europe conference in Milan this week – it’s a great event and a great opportunity to introduce new innovations to customers.  In fact, today we announced the latest release of our cloud management software solution: Cisco Intelligent Automation for Cloud (Cisco IAC) version 4.0.

I recently wrote about the new Forrester Private Cloud Wave, and how Cisco was ranked in the top three overall and #1 in strategy.  Our high marks in strategy in that report were based in large part on the roadmap and strategic vision that is being delivered through this new cloud management release – together with the latest release of Cisco UCS Director for infrastructure management.

Cisco Intelligent Automation for Cloud is a cloud management platform designed for enterprise and public sector IT organizations building private and hybrid clouds, as well as service providers deploying public or virtual private cloud services.  This is the fourth major release for Cisco IAC – and it’s a big one.

With the new 4.0 release, Cisco is breaking ground by providing both the out-of-the-box functionality that our customers are asking for and the flexibility that we know they need as they extend their cloud deployments beyond basic IaaS.

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Cisco Announces Open and Secure Hybrid Cloud with the Collaboration of Cloud Providers and Technology Partners

In my previous blog ,  I noted that IT is increasingly transitioning towards an IT service broker role, taking advantage of multiple sourcing options to become an intermediary of cloud services offered to the business constituents.  The role of IT as a broker of cloud services enables them to add value on behalf of its users by dynamically aggregating, integrating, and customizing the delivery of multi-cloud services (whether public, private or a combination of both) to best meet the needs of the business.

It’s now time for Cisco to take the next bold step in leading the evolution of the “World of Many Clouds,” journey with our partners.  Today, at Cisco Live! in Milan, we announced important news in the significant expansion of our Cloud Portfolio to enable a new Fast IT model. The new products and services in Cisco’s extended cloud portfolio include:

These solutions that we will detail in coming blogs are designed to provide major benefits for your organization as you move to the world of many clouds. They allow you to

  1. Reduce  your exposure to risk in cloud environments.
  2. Enhance your business flexibility with a choice of consumption models in the world of many clouds.
  3. Increase agility and reduce TCO by managing and automating your cloud environments

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Cisco Intercloud

Our breakthrough hybrid cloud solution, Cisco InterCloud, which lowers total cost of ownership for organizations and paves the way for interoperable and highly secure public, private and hybrid clouds.  The addition of InterCloud to our Cloud portfolio also broadens Cisco’s commitment to openness and shows the unique value our partner-led model.

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Cloud-based ITaaS: Transforming IT from Support to Service Brokerage

Cloud computing is more mainstream today than ever before, but it’s important to note that there are still significant opportunities for IT leaders to innovate and leverage cloud delivery options to capture new business opportunities and implement new IT models.

The Evolution of ITaaS: The Convergence of Two Roads

On one hand, traditional private cloud services within customer IT services are driving different degrees of completeness depending on organizational needs. Virtualization, consolidation and on-premise shared services are some of the drivers within the private cloud space.

On the other hand, public cloud services are evolving to include Infrastructure as a Service (IaaS), Software as a Service (SaaS), and Platform as a Service (PaaS).

Today, these two tracks are intersecting to create demand for a hybrid cloud model. While the concept of the “Hybrid” cloud has developed mostly as a consequence of the availability of different cloud services, this same availability is also driving the evolution of IT as a Service.

What does this mean for business? It means that fundamentally, IT is adopting a supply chain management logic by deciding whether to make or buy a specific service based on a variety of organizational goals, market pressures, and available options.

The Ongoing IT Sourcing Strategy: Make vs. Buy 

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Cisco: Your Strategic Cloud Partner

Cisco’s cloud software is a hot topic.  First Cisco UCS Director was voted the SVC award winner for best virtualization management software.  Then Forrester released a new Private Cloud Wave and both Cisco Intelligent Automation for Cloud (IAC) and UCS Director combined garnered Cisco the highest ranking for cloud vision and strategy as well as a top three ranking for currently shipping product. Customer input was behind this success.
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