Cisco Partners are the backbone of a global, scalable and consistently excellent Cisco customer experience. And, just as we work to make improvements that will ensure our customers are always delighted with their Cisco experience, we also pay special attention to the unique Partner experience. This ensures we are best enabling you to deliver the right solutions to solve our customers’ most complex business challenges.
We’ve heard you say that our online tools are too complex and too disconnected. You’ve told us you want a seamless online experience that helps you do your job faster and better, without frustrating and potentially costly delays. To that end, our Partner team is rolling out tool improvements, taking into account your specific feedback and distinct needs. I’ve invited Jennifer Petty, Director of Cisco’s Partner Experience Transformation team to give an update and explain some of the improvements.
By Guest Author Jennifer Petty
Using Cisco’s Partner tools can put your multi-tasking skills to the test. For example, there’s an online tool to register for a program, another to check sales figures and yet another to get quotes. We know this is not an ideal experience and we want to simplify this for you in every way possible. A redesign is underway to streamline the user experience with all our Partner tools. It will take some time to complete, but we have a few early changes to share with you. Read More »