Life is generally a lot easier when you have all the facts. Especially if those facts are actually accurate. Nowhere does this ring more true than in the life of an IT professional.
Often times a day in an IT shop is a lot like that grade school game of telephone where information gets passed down the line but gets distorted (or is just plain wrong) because no single player has the complete context. This scenario gets played out everyday in the IT infrastructure where siloed operations, monitoring and policy platforms only work from the information they possess. But that information is generally just a snapshot viewed through the bias of that system’s siloed purview. As a result, mistakes get made, security is substandard or perhaps even dysfunctional, and everything from configuration to event management and investigation takes far longer than it should. Net-net – time is wasted, costs increase, and many things still don’t work that well. Read More »