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A Chapter from My Unwritten Book: Social Media Planning (Part 2)

September 24, 2013 at 10:01 am PST

Last week, I shared basic enablement, intelligence, engagement and measurement practices. This week’s presentation focuses on some advanced practices in the areas of intelligence, engagement, advocacy and measurement. By no means is this list complete so please feel free to add your two cents in the Comment box below. The more we share, the more we can influence how companies and even industries are viewing and adopting social media. Collectively, we can shape its evolution. So please, share away!

And without further ado, here’s another chapter from my unwritten book in slide deck format:   Read More »

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Advanced Services for Breakfast, Lunch, and Dinner

June 19, 2012 at 4:39 pm PST

Last month, James Sharp wrote about Cisco Advanced Services, and how together with partners, Cisco can offer Canadian businesses the services they need, when they need them.

James goes on to say how there are specific  ways advanced services can help depending on which stage of the lifecycle you are currently in. This makes me think of food, and how meals during the day help keep me running efficiently and effectively, just like the services Cisco offers for your data center during different stage of the lifecycle process.

Breakfast (Plan)

Didn’t your parents always tell you that breakfast is the most important part of the day? Well, without proper planning, you will certainly be in a hard place to begin building. Planning services assess your current data center and provide in-depth recommendations for building and managing.

Lunch (Build)

Lunch involves design and implementation. No, there’s no nap after.

Dinner (Manage)

If you don’t have hearty dinner, you may not be on the top of your game for the next day. Managing is all about being proactive by anticipating issues before they arise and optimizing performance.

And as for dessert? Read what James has to say about his personal experiences with advanced services and Cisco customers:

Click here to read James’s full post

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