The number of innovative ways video can be used these days is astounding. I advocated in my last post the benefits telepresence can deliver for remote workers, but it is extends much further— it is transforming how we communicate, collaborate, educate, provide healthcare, service customers, and more! The days of low resolution video conferencing or video only in the executive boardroom are long gone.
A recent CIO slideshow did a great job at highlighting the innovative use cases for video conferencing and telepresence – all the way from 3D holograms to Cisco’s own Jabber. The technologies CIO references show the vast ways these solutions are transforming the way we work, communicate, and collaborate.
Rebecca Jacoby, Cisco Senior Vice President and Chief Information Officer, highlights Cisco's transformation in the areas of communication and collaboration. Pervasive video has made communication and knowledge sharing extremely efficient and effective at Cisco. Both virtual events and the Integrated Workforce Experience (IWE) internal collaboration platform have been especially influential in enabling greater, more effective communication. Read More »
There has rightfully been much emphasis placed on student achievement to justify technology investments in higher education. California Baptist University is focusing in on students as a primary driver for their collaboration architecture, but something else interesting popped out for me in this recent case study – how it is affecting instructors.
Clearly there is a business case for extending the reach of a university that has limited “brick-and-mortar space to grow in. According to Dr. David Poole, Vice President, Online and Professional Studies, “I can now offer face-to-face instruction in real time to Chinese students at the bachelors and masters level. My ROI is tremendous because I am not sending faculty over there to spend months and months over there.” I believe that while some US-based instructors may enjoy an occasional trip to China, an extended stay could be an obstacle from a personal perspective.
When you engage each and every employee, you can transform them from “knowledge workers” into empowered employees.And that is a powerful value for business.
Most enterprise executives are facing a workplace that is no longer a physical place, but a blend of virtual and physical environments; where employees are bringing their preferences to work and BYOD is the new norm; where collaboration has to happen beyond walled garden; and any-to-any connectivity is a requirement, not a “nice to have.”
As business leaders we are faced with making this work, and we find ourselves asking: How do we engage customers to provide them with greater value? How can we engage our employees so that they can get better, faster? Read More »