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Demystifying the Catalyst: Video Application Monitoring and Troubleshooting

In my previous blog, we looked at how Catalyst switches can be used to assess video application readiness in the network before rolling out a video based collaboration application. In this blog, let us take a look at available tools on the Catalyst switches to monitor and troubleshoot video problems in the network.

As we know, fundamentally, video traffic is different from data traffic.  Video traffic is more dynamic and bandwidth intensive and even small changes in delay or loss can cause visible disruptions to user experience. Routinely, IT trouble tickets are opened by users that are faced with degraded video experience.  To add to that, interactive video is real time. Any delay in troubleshooting will make IT miss the window to rectify the problem. For a firm with many locations and buildings, finding the problem can be complex and time consuming without the right tools. 

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Cisco Prime Assurance Manager 1.1

Networks and applications have become increasingly complex as new rich media applications and networking technologies have been adopted. Today, organizations rely so heavily on their networked infrastructure, it is imperative to move beyond reactive management techniques of old and assume a more proactive approach by instituting scalable performance management. Medianet introduces monitoring capabilities embedded with router and switches. The IOS Performance Monitor feature enables pervasive monitoring across your infrastructure so in the event of quality issues, there is a way to identify where and what the problem is.

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The People Behind Medianet

December 9, 2011 at 4:13 pm PST

You have been following the medianet blogs for a while and you may have seen the medianet team member’s profile in these blogs. Now you have a chance to meet two of them:  Ulrica de Fort-Menares who runs the medianet program and  Aamer Akhter who is a technical marketing engineer.

Ulrica and Aamer have been instrumental in driving innovation and collaboration among hundreds of people to make medianet a reality. Watch this video and see them talking about the culture of our team and how medianet innovates the technology world not only by enabling pervasive rich media experiences but also by expanding the boundary of the network.

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Medianet at CA World ’11 in Las Vegas

Cisco was a platinum sponsor at CA World 2011 that occurred Nov13-16, 2011. The medianet team had a booth and  a session presented by Ulrica de Fort-Menares --  TM100SN Enhancing Video and Application Experiences with Cisco Medianet. Thank you all who stopped by our booth and watched Ulrica’s session.  It was great to speak with all the visitors that came by the booth or attended the session.

At the booth we demo’d the recently released Cisco Prime Collaboration Manager 1.1 , our comprehensive application management tool that has live awareness of active telepresence sessions that allows operators to use medianet capabilities like performance monitor and mediatrace in the network to monitor service levels for these calls. Operators are alerted to issues detected by the endpoints and they can drill into the session to find the path and quickly determine what nodes in the network are contributing to loss or jitter. The tool also makes use of the IPSLA Video Operations feature that enables validation of a network path with more simulated video traffic. Yes this can be done to an extent with IPSLA, this new enhancement allows for more realistic traffic than previously available.

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Medianet Heating Up Russia

Cisco won the Breakthrough Technology award in the Business video category from Open Systems magazine. Open Systems magazine is a leading and one of the oldest periodical editions in Russia, devoted to complex IT infrastructure and information technologies. Cisco was recognized for its medianet innovation.

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