http://blogs.cisco.com Fri, 24 May 2013 00:05:38 +0000 en-US hourly 1 http://blogs.cisco.com/news/the-customer-experience-the-new-gold-rush-part-2/ http://blogs.cisco.com/news/the-customer-experience-the-new-gold-rush-part-2/#comments Wed, 25 Jul 2012 12:00:17 +0000 Rick Hutley http://blogs.cisco.com/?p=77507 Part 1 , I explained that both sides of the customer experience equation—what I am led to expect, and what I [...]]]> http://blogs.cisco.com/news/the-customer-experience-the-new-gold-rush-part-2/feed/ 4 http://blogs.cisco.com/news/the-customer-experience-the-new-gold-rush-part-1/ http://blogs.cisco.com/news/the-customer-experience-the-new-gold-rush-part-1/#comments Mon, 16 Jul 2012 19:49:12 +0000 Rick Hutley http://blogs.cisco.com/?p=76502 http://blogs.cisco.com/news/the-customer-experience-the-new-gold-rush-part-1/feed/ 4