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Transforming the Patient Experience: Cisco Well, Issue 2, Now Available for Free Download

August 15, 2013 at 2:43 pm PST

What’s new and next in healthcare technology? The Internet of Everything is dramatically reshaping the healthcare industry… connecting the unHealthcare-Wellness-Appconnected and revolutionizing how we access, deliver, and experience healthcare. Today, Cisco released the second issue of Well, a complimentary digital magazine available for download on your iPad that explores how technology is transforming the patient experience, and how new models of care delivery are improving the quality of care, expanding access to providers, and increasing patient satisfaction.

Through interactive features including digital infographics, videos and articles, the second issue of Well shares how:

Read More »

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If You Build It…

Children's Hospital Central California_logo

Most of us are familiar with the famous lines novice farmer Ray Kinsella heard whispered in his cornfield: “If you build it, he will come.” Not unlike the baseball diamond that appeared in the middle of Dyersville, Iowa, in the film Field of Dreams is the state-of-the-art children’s hospital in Madera County, California.

Children's Hospital Central California

Children’s Hospital Central California (CHCC) began as the vision of five civic-minded women who saw the need for a dedicated pediatric hospital in Central California. Nearly 60 years later, CHCC has grown to a 348-bed, nationally respected regional pediatric medical center on a 50-acre campus with a medical staff of more than 525 physicians. Built on land donated by a  farmer, CHCC is humbly referred to as the “Field of Dreams” by the Cisco account team. Read More »

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Ushering in the New Era of Healthcare

I’m not a doctor…but I am a patient.

I’m also a keen observer of the world around me—especially when it involves my health.

For many healthcare professionals, I believe the recent challenges surrounding the industry have taken some of the enjoyment out of their work. Issues such as new and changing regulations, increased lawsuits, escalating costs, and barely manageable patient loads, among others, have all taken their toll on the doctors, nurses, and administrators who, I believe, entered the healthcare field to have a fulfilling, lifelong career serving people and helping them live better lives.

This situation presents a real issue for literally everyone fortunate enough to have access to modern healthcare. Population growth and aging populations in many countries around the world mean we need more healthcare professionals, not fewer. Happier, more productive doctors and nurses mean better care for their patients. And, people who dedicate years of their lives to practice medicine should have a satisfying work experience.

In the United States, demand for physicians will outpace supply by 130,000 by 2025 (Source: AAMC Center for Workforce Studies, 2011)

In the United States, demand for physicians will outpace supply by 130,000 by 2025 (Source: AAMC Center for Workforce Studies, 2011)

For healthcare professionals (and the rest of us), I have great news—we are at the cusp of a renaissance in healthcare. Technology—including the Internet of Everything (IoE), robotics, 3-D printing, wearable technology, cloud, mobility, and many others—promises to usher in this new era in healthcare. In short, the best is yet to come.

HIMMScomp4[1]

To make my point, here are a couple of examples that I believe will transform healthcare over the next 10 years. (For those of you attending the HIMSS13 conference March 3-7, I will be presenting several more examples in my keynote speech.) Read More »

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In control and saving big

Salem Health is a network of hospitals, rehab facilities, and physician clinics located in the Pacific Northwest. The organization was experiencing major performance issues with their IT infrastructure, which was hurting business processes. And in the healthcare industry, that’s not something to be overlooked. Clinicians were experiencing too much downtime to provide top-of-the-line patient care, not to mention the lack of support and control the company had for their current environment.

In dire need of change, Salem Health overhauled their data center with the Cisco® Unified Computing System™ (UCS), powered by Intel® Xeon® processers. The transition was cost-effective -- saving the business 68 percent in IT expenses – and provided enhanced data replication, decreased downtime, and greatly improved network access.  As a result, Salem Health is able to deliver much better care to patients, and the business is back on track.

Read Salem Health’s full story, which is featured in the latest edition of Unleashing IT.

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Cisco Repeats in “2012 Best in KLAS Awards for Medical Equipment and Infrastructure”

July 16, 2012 at 12:52 pm PST

KLAS recently released its “2012 Best in KLAS Awards: Medical Equipment & Infrastructure” reportand for second year in a row, Cisco’s wireless infrastructure, specifically the Cisco 7900 series phones earned the top spot in the industry.  As stated by KLAS, the Best in KLAS awards are based solely on the data from customers who provide feedback with the goal to ultimately improve healthcare through better technology. The awards recognize companies that offer excellent service and meet provider needs with product functionality. This report includes a total of 3,765 provider evaluations, including interviews with hospital and clinic executives, administrators, physicians, nurses, clinicians, directors, and managers interacting with healthcare equipment and infrastructure solutions.   Specific details on Cisco wireless products and infrastructure can be found in KLAS’s wireless infrastructure report.

Certainly this is very exciting news for Cisco, but I am even more excited about the fact that technology continues to improve quality of patient care and clinical workflows that ultimately enables a superior patient experience.   Wireless continues to be one of the key technologies that is truly transforming  the healthcare arena – whether it’s a doctor accessing patient records (in a secure manner) on his/her mobile device from any place -- any time or a smart pill ingested by a patient that is wirelessly dispensing the appropriate medication dosage based on patient vitals.  The graph below illustrates some of the key examples of patient care improvement that are being impacted by wireless technology. 

Examples of Patient Care Improvements

Source: KLAS

We can all have differing opinions on what is the most effective way of lowering cost within our healthcare system, but one undisputable fact is that technology continues to improve every aspect of the healthcare eco-system and I am really excited as to what awaits us in the next few years.  What do you think?

 

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