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Cisco Partners Build Secure Data Center for Vegas-Based Global Cash Access

Any trip to Las Vegas would be incomplete without at least one pull of the lever on a slot machine—after all, gaming forms the core of the Las Vegas experience. But what about all that money changing hands? It has to be managed by someone. That someone is Global Cash Access (GCA), which processes US$24 million per day globally, making it the second-largest transaction processor in the world.

GCA’s products and services provide gaming patrons access to cash through a variety of methods, including ATM cash withdrawals, point-of-sale debit card transactions, credit card cash advances, and money transfers. While GCA has a thriving business, it had a problem on its hands—an aging infrastructure. Its network had originally been designed to be highly secure, but its processes were completely manual. The company had 2000 devices deployed in 800 locations worldwide, and provisioning and management was a nightmare. Their system often required at least two engineers and many days to add a new server, application, or customer to the network.

Of course, where there’s a network problem, Cisco partners are there to help. Cisco Gold Partner Nexus IS assisted in planning, designing, and implementing a new network and data center for GCA, while World Wide Technology, also a Cisco Gold Certified Partner, provided planning, design, and implementation for the data center elements of GCA’s infrastructure.

When I was at Cisco Live in Vegas, I got the chance to chat with Dave Elsner, VP of Sales and Marketing at Nexus IS. He filled me in on the process of planning GCA’s new data center, equipment deployed, and what’s in store for the future.

Keep reading to get more details on the new data center, its benefits, and what’s in store for GCA. Read More »

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Should I be Worried About Remote Management?

Guest Post by Contributing Author Ken Presti

Everybody is looking for ways to increase efficiency and trim expenses nowadays. Your company’s channel partner is no exception.

With that objective in mind, most partners have adopted a support model through which they remotely access computers and other devices on your network when those devices need service, or in some cases merely threatening to need service. Doing it this way eliminates the need for trained personnel to climb into a truck, sit at numerous red lights, spill their coffee, and then repeat the process in the opposite direction after fixing whatever part of your IT infrastructure was green-about-the-gills.

Read More »

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Grow Your Business with the New Partner Readiness and Support eBook

I guess the age-old saying is true, great ideas come to those who “think outside the box.”

The Worldwide Partner Readiness and Support team did just that and incorporated the old “Partner Enablement (PE) in a Box” PowerPoint slides into a new, interactive eBook to help increase your productivity and sales. Not only is it packed with useful information to help partners successfully and profitably sell, deliver, and support Cisco Architectures and Solutions, but it’s also easy to use.

The eBook separates partner programs and tools into five convenient sections organized by selling stage. Each section includes: Read More »

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Social Media Spotlight: Video Editing Tutorial

As we heard at Cisco Live 2011, Cisco Chairman and CEO John Chambers predicted that by 2014, video will account for 91% of internet traffic and will be the leading way we communicate.

And partners know of the importance of using video in their marketing strategies to give their messages an extra boost. We received great feedback on our Social Media Spotlight: Top 10 Tips for Setting Up the Perfect Video blog post and we know you’re ready for more tips!

Well, our video expert Andrew Phillips, is back to share a tutorial on how to get your video ready for primetime.

Watch this video as Andrew shares step-by-step instructions on how to edit your video clips in iMovie (standard video editing software on Macs), add transitions, title screens, music, and more! He also shares some general video editing that can apply to any video project.

Let’s get started:

Become a Video Editing Pro by following Andrew’s iMovie Tutorial. Read More »

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Broadcast Recap: Tapping the SMB Opportunity in the Cloud

Yesterday, fellow Channels blogger Alex Krasne hosted a live Channels Chat video broadcast called Tapping the SMB Opportunity in the Cloud: An Interactive Discussion for Service Providers.

During the broadcast, Steve Hilton, Principal Analyst at Analysys Mason, and Ellen Berlan, Director, Global Service Provider SMB at Cisco shared cloud trends and offered advice on how Service Providers can capitalize on the growing market within SMBs. Steve also offered several recommendations, from how Service Providers need to approach the growing cloud market, to the ways in which Service Providers can launch a cloud offering.

Didn’t get a chance to catch the broadcast live? Here’s a replay. (You can also watch the replay on our Ustream page or on the Channels Facebook Page.)

For those of you who prefer to read about the broadcast, we have a text summary below with timestamps to identify key topics. We also have Ellen and Steve’s answers to audience questions submitted via Twitter. Read More »

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