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Should I be Worried About Remote Management?

Guest Post by Contributing Author Ken Presti

Everybody is looking for ways to increase efficiency and trim expenses nowadays. Your company’s channel partner is no exception.

With that objective in mind, most partners have adopted a support model through which they remotely access computers and other devices on your network when those devices need service, or in some cases merely threatening to need service. Doing it this way eliminates the need for trained personnel to climb into a truck, sit at numerous red lights, spill their coffee, and then repeat the process in the opposite direction after fixing whatever part of your IT infrastructure was green-about-the-gills.

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Grow Your Business with the New Partner Readiness and Support eBook

July 27, 2011 at 10:11 am PST

I guess the age-old saying is true, great ideas come to those who “think outside the box.”

The Worldwide Partner Readiness and Support team did just that and incorporated the old “Partner Enablement (PE) in a Box” PowerPoint slides into a new, interactive eBook to help increase your productivity and sales. Not only is it packed with useful information to help partners successfully and profitably sell, deliver, and support Cisco Architectures and Solutions, but it’s also easy to use.

The eBook separates partner programs and tools into five convenient sections organized by selling stage. Each section includes: Read More »

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Social Media Spotlight: Video Editing Tutorial

July 26, 2011 at 11:55 am PST

As we heard at Cisco Live 2011, Cisco Chairman and CEO John Chambers predicted that by 2014, video will account for 91% of internet traffic and will be the leading way we communicate.

And partners know of the importance of using video in their marketing strategies to give their messages an extra boost. We received great feedback on our Social Media Spotlight: Top 10 Tips for Setting Up the Perfect Video blog post and we know you’re ready for more tips!

Well, our video expert Andrew Phillips, is back to share a tutorial on how to get your video ready for primetime.

Watch this video as Andrew shares step-by-step instructions on how to edit your video clips in iMovie (standard video editing software on Macs), add transitions, title screens, music, and more! He also shares some general video editing that can apply to any video project.

Let’s get started:

Become a Video Editing Pro by following Andrew’s iMovie Tutorial. Read More »

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Broadcast Recap: Tapping the SMB Opportunity in the Cloud

July 20, 2011 at 5:16 pm PST

Yesterday, fellow Channels blogger Alex Krasne hosted a live Channels Chat video broadcast called Tapping the SMB Opportunity in the Cloud: An Interactive Discussion for Service Providers.

During the broadcast, Steve Hilton, Principal Analyst at Analysys Mason, and Ellen Berlan, Director, Global Service Provider SMB at Cisco shared cloud trends and offered advice on how Service Providers can capitalize on the growing market within SMBs. Steve also offered several recommendations, from how Service Providers need to approach the growing cloud market, to the ways in which Service Providers can launch a cloud offering.

Didn’t get a chance to catch the broadcast live? Here’s a replay. (You can also watch the replay on our Ustream page or on the Channels Facebook Page.)

For those of you who prefer to read about the broadcast, we have a text summary below with timestamps to identify key topics. We also have Ellen and Steve’s answers to audience questions submitted via Twitter. Read More »

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Cisco Live Wrap-Up: Jokes from William Shatner, a Video Recap, and More

July 15, 2011 at 9:16 am PST

Cisco Live 2011 ended with sounds of side-splitting laughter during the closing keynote on Thursday. Cisco SVP Carlos Dominguez sat down for an intimate chat (or as intimate as it could be with 15,000 onsite attendees watching) with Star Trek’s Captain Kirk, otherwise known as actor William Shatner.

Over the hour, Shatner shared his accomplishments, current projects, and thoughts on reinvention, creativity, change, and collaboration – driving themes that we also see here at Cisco. He also answered questions from Cisco Live 2011 attendees. (In response to one attendee’s question, he said yes, it is true that he cannot do the Vulcan salute.)

Want a peek into all (well, almost all) that went on this past week in Vegas? Here’s our video recap.

And keep reading for some of our favorite quotes from Shatner’s closing keynote, along with our favorite tweets, blogs of note, news announcements, and more from the past week. Read More »

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