It’s that time of year again when we recognize and celebrate the work of so many unsung heroes, the Community Managers. Community Manager Appreciation Day is celebrated globally on the 4th Monday of January and was started back in 2010 by Jeremiah Owyang.
I joined the Cisco Global Social Media team in March of last year and have had the pleasure to work with many of our community managers. A common strength that shines through with all our community managers without a doubt is their dedication.
It’s dedication from Anna Sui, Partner Community Manager that allows 81,000 partners to tap into the Partner Community every month. Anna manages over 100 thriving topic areas and has built an extensive community and subject matter expert network where partners can receive and share latest news, product and program updates.
The Cisco Collaboration Community team, made up of Laura Douglas, Denise Brittin, Lisa Marcyes and Kelli Glass, empowers technical IT audiences in the Collaboration Community to learn about collaboration technologies for businesses through peer and Cisco interactions. Direct daily contact with Cisco Collaboration leaders, product managers, services consultants, technical marketing and Cisco engineers through the forums provides visitors with expert information and trusted relationships. The community also offers Cisco customers the opportunity to become more hands-on in shaping the direction of Cisco Collaboration solutions by joining the Cisco Collaboration User Group (CUG). Over 8000 (and growing) CUG members participate in betas, 1-on-1 feedback sessions with product managers, and “sneak peak” pre-announce product briefings.
The Collaboration and Partner communities above are just two examples, yet I know there are many more fantastic examples at Cisco. I’d like to ask all our community managers to take a couple of moments on Monday and reflect back on the dedication they have shown during the previous year and for them to recognize the amazing job they have done. And feel free to share successes by commenting on this blog post.
For our newer community managers and community managers to-be, I’d like to highlight our recently published Cisco Communities Playbook. Although the process of building an online community can be daunting, the Playbook provides guidance around defining, developing and driving engagement within communities. The Playbook still makes a great read for our veteran Community Managers providing ideas that may not have been considered previously.
As I wrap up, I’d like to take this opportunity to thank ALL of our Community Managers for the amazing dedication they have shown and wish them every success as they continue to drive their communities forward. Happy Community Manager Appreciation Day and please do share how you’ll be celebrating.
This week, Cisco unveiled the winners of its 2012 Learning Partner Awards at its Global Learning Partner Conference in Cancun, Mexico.
Cisco Learning Partners help Cisco prepare partners to meet their customers’ technology needs by providing technical and business-readiness authorized training and enablement. Cisco Learning Partners provide the advanced technical, certification, and product training to individuals that enable Cisco partners and customers to deploy technology and business solutions with greater confidence and increase the overall productivity and profitability of their businesses. Cisco authorized training provides a solid foundation of skills and resources to enable channel partners to design, implement, and manage the latest converging technologies.
The Cisco Learning Partner Awards recognize exemplary Learning Partners who demonstrate best-in-class business practices. These winners also serve as a model to the industry. Criteria include:
Collaboration with Cisco and other Learning Partners
Developing innovative new programs to enhance the student experience
Acceleration of positive growth
Delivering the highest quality training and enablement for the channel
Award winners in various categories are below. Read More »
The old saying that “time flies by” couldn’t be any more true when I reflect on our decade-long partnership with NetApp. Over the past ten years new technology trends, changing consumption models, and fast-evolving customer needs have altered the IT industry landscape. But the Cisco-NetApp partnership has stood the test of time. Why? Because it was built on a solid foundation: remarkably aligned visions of the future of IT, complimentary technology solutions, and similar corporate cultures.
Over the past two years our partnership momentum has accelerated with the success of the FlexPod architecture. Cisco and NetApp now have more than 2,100 FlexPod customers, deployments in 35 countries and more than 700 channel partners. In fact, our channel partners have proven to be the secret sauce driving FlexPod momentum.
Today, Cisco and NetApp are announcing an expansion of our winning partnership to make it easier for customers to deploy and access next-generation cloud infrastructure solutions. The partnership expansion is built around four key areas: Read More »
I don’t know about you, but after a long holiday break it usually takes a few days for me to get rid of vacation brain. Between all of the emails to respond to and phone calls to return, how does one find the time to also stay up to date on the latest partner news?
Well, we’re here to help! While we can’t answer your emails or return phone calls for you, we’ve highlighted three upcoming webcasts that should help ease you back into work mode. Check them out and register below. There’s something for everyone. Read More »
Today, more than 170 Cisco Authorized Distributors around the world help more than 40,000 of our Cisco Authorized Resellers grow their business.
Distributors all over the world are helping partners increase revenue and accelerate knowledge of Cisco products and services through a wide range of tools, resources, and information. As a result, these partners can execute more efficiently, and extend their service offerings and market coverage.
Each distributor offers an abundance of services and expertise such as technical support, architectural expertise, certification training, marketing guidance, and experience developing a services practice. Many also have solution demonstration centers, financing options, and extensive training on Cisco products and services.
This video shares some of the details on how Cisco Authorized Distributors can help you create more demand, close deals faster and gain a competitive edge.