A phone system that doesn’t work means business lost. After all, if you can’t interact with customers and staff, productivity goes down while frustration goes up.
When Oticon, a company that manufactures and distributes hearing aids in the U.S., first met with Cisco Master Unified Communications Partner Alliant Technologies, their phone system left much to be desired. Some of the challenges included the system’s lack of scripting support and its inability to integrate with other applications.
In this video, we hear from Oticon IT Director Lars Anderson who talks about his experience with Alliant and the process of setting up the company’s entire Unified Communications and Contact Center.
What was it like working with Alliant and how can customers find partners in their area with the specialties they need? Keep reading… Read More »
From time to time we like to spotlight our partners and the services they provide. We met some great partners last month at Partner Summit 2012 and asked them to tell us a little bit about their company and the services they offer to partners and customers.
Watch this video to hear from Firefly, PT Multipolar, Providea, IBM, and Leverage Information Systems.
What else did we find out about our partners? Read More »
As I talk to customers, sometimes the quest for cloud seems a bit quixotic. You know where you want to get to, other folks say they have been there and have the t-shirts, but the path forward is not all that clear.
Its one of the reasons we launched the Cisco Cloud Partner Program (CPP)— so that Cisco’s cloud-savvy channel partners with expertise in areas like infrastructure, app management and cloud-related professional services can better engage with customers on their own personal cloud journey—think of them as cloud Sherpas.
Under the Cisco Cloud partner Program, channel partners are not only certified for their knowledge of Cisco technologies but also technologies from our broad ecosystem of technology partners to ensure they have a holistic perspective and well-rounded capabilities. Cisco just included CA Technologies as part of that effort and now channel partners with certified knowledge of CA Technologies Automation Suite will meet the Cloud Management competency certification under the Cisco Cloud Partner Program.
Cisco and CA have a solid track record of building solutions that benefit of our joint customers and that are easier to deploy for our mutual channel partners. For example, we have CA-certified stacks on Vblock and FlexPod, and tight integration between CA’s Automation and Infrastructure Management solutions and our Cisco UCS. This latest announcement regarding the CPP provides another benefit for our mutual channel partners and greater choice to our customers.
This is a guest blog post from John Woodall, Vice President of Engineering at Integrated Archive Systems, Cisco Premier and NetApp Star partner. John has more than 21 years of experience in the information technology industry. He joined IAS in 2002 as Sr. Infrastructure Architect and brings an extensive background in enterprise architecture, infrastructure, system design and large-scale, complex systems implementation. Recently, John was promoted to Vice President of Engineering, responsible for pre-sales technical architecture and professional services. Prior to joining IAS, John held architecture and management roles at Symantec, Solectron (now Flextronics), Madge Networks, and Elsevier MDL.
This is not supposed to be a blog per se on the cloud; we don’t need more of THAT! The journey to the cloud, an overused and tired message in my opinion, is now more akin to transporter technology in Star Trek: You choose where to go and you can be there in a moment. In a similar manner, choosing to put the cloud in your data center is something you and your customers can do now, no more journey to figure out.
Just do it. It really is that easy, a choice. The technology is mature. The tools work. The choice is yours…when the time is right for you and your customers. This week, that timing just got better for a whole new set of organizations and customers with the announcement of Cisco and NetApp’s entry-level FlexPods.
The inevitability of the cloud, the relentless juggernaut of change in the data center, has been and is continuing to impact all of us in the industry--customers, suppliers, resellers, providers--none of us escapes the Borg-like assimilation that we face.
The challenge has been: how to do it and how much will it cost? How in the world can a data center be transformed? How can our businesses derive the benefits and mitigate the risk of change? Read More »
At Cisco Data Center, we recognize that our community of partners is a critical sales success factor. – So the annual event Partner Summit, this year in San Diego California April 16-19 is a big deal!
In fact, the physical event in San Diego is already sold out, demonstrating clearly the dynamism of the Cisco partner community, which is more and more attracted to the Cisco Business proposition, the solutions and now the services opportunities.
But to make sure that every partner can benefit from this opportunity , the summit will come this year to you live via Virtual Partner Summit (VPS). All you have to do is register. Here is my list of the must watch data center sessions -
General Session with Keith Goodwin, John Chambers, Edison Peres
General Session with Edison Peres and Padmasree Warrior
Data Center & Virtualization Go-To-Market: The Unified Data Center Practice, Programs Evolution & Partner Incentives
BYOD and Beyond : It’s Not About the Device, it’s About Delivering the Next-Generation Workspace
Winning with Cloud: GTM updates on Strategy, Solutions and Partner Programs
Having said that, there are a lot of other sessions, that you probably will find of a great interest! All the news and program announcements, the business and technology sessions, but also chat with executives are a click away . It can’t really be easier. If you want to know more about the Virtual Partner Summit, including the prize that you can win by registering, watch this video and check these blogs Virtual Tour of Cisco’s Virtual Partner Summit 2012 and Know before you go : Cisco Partner Summit 2012
If you are already registered to attend physically the summit in San Diego , here are some interesting facts