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Think Of UC&C Like You Would ERP

This is the second post in a monthly series from Dimension Data and Cisco Channels looking at user adoption and integration of unified communications and collaboration (UC&C) solutions. Findings stem from Dimension Data’s 2013 Global UC&C Survey, developed with ICT researcher Ovum and featuring responses from more than 2,700 participants in 18 countries across 20 vertical industries.

In last month’s post, we talked about how sales of unified communications and collaboration (UC&C) need to be less about flashy technology and more about the user experience – “one size” UC&C sales definitely do not fit all types of customers.

To Scott Cruikshank, director, converged communications, North America for Dimension Data, it goes even deeper than that.

“UCC is not a technology,” Scott says. “It is about improving communication and business process by leveraging technology tools. If we take a technology-first approach, we tend to look only at a particular silo of the UCC stack or limited applications for the technology.”

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Right-Sizing Network Solutions for Small Businesses

This is a guest blog post from Cisco Product Manager Marc Nagao. Marc has spent close to two decades in high tech, with a mix of storage, managed services and of course networking. He is currently managing the Small Business RV Series Routers.

Network connectivity is a pretty big concern for any business, let alone a small, growing business. How many small business owners do you know that have turned to IT-savvy Cousin Jimmy for help, or called a “computer expert” they found on Yelp, or tried to find the right network solutions doing only a few quick Google searches? Picking the right network solution can be a daunting task.

But that’s where right sizing a small business’ networking solution comes into play – it saves money now and saves more money in the future. Small businesses have the benefit of being nimble; a successful, single-person business can very quickly transform into a multiple-person small business, with an office and a warehouse and a dozen or even a few dozen folks. But that business’ network connectivity solution doesn’t seem to move as quickly. A consumer wireless router could probably do the job for a single person home office adequately. But for a business looking to use its network for more than just accessing the Internet, the choice is not so obvious.

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Need to Cut Costs, Partners? Don’t Put Your Company Talent—or Your Future—at Risk

June 24, 2013 at 8:45 am PST

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This is the sixth blog in the Cisco Partner Talent series, helping partners attract, develop, and retain the right people with the right skills at the right time. This month’s blog post goes into detail about stage six of the Cisco Fit4Talent Employee Lifecycle: Succession Planning.

Based on my past few posts, I’m hoping you’ve been giving more thought to employee engagement and development. These are so important to building and retaining a strong team of contented, high performing employees.

In a fast moving, global and knowledge-based economy, survival depends on having a workforce that’s agile, creative and engaged, and that requires a developmental mentality. Business leaders need to take a more proactive and strategic approach in order to avoid wasting talent. That starts with understanding why certain cost-cutting measures, while well-intended, could actually be hurting your chances to develop talented employees.

So the question becomes: are you wasting your talent when you need it most?  Read More »

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Cisco Partner Weekly Rewind – June 21, 2013

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Every Friday, we’ll highlight the most important Cisco partner news and stories of the week, as well as point you to important Cisco-related content you may have missed along the way. Let’s have it.

Off The Top

It’s time to close the book on a successful Cisco Partner Summit 2013 – thank you for reading and being with us every step of the way! Check out our final rundown of Partner Summit content, including the hot topics and conversations from Partner Summit that we’ll continue to look at going forward.

Bruce Klein, SVP, Worldwide Partner Organization (WWPO) helped us kick off Partner Summit season one month ago today, so we’ll let him have the last word, too. Check out our interview with Bruce from Partner Summit below:

Read on for details on Cisco Live and all of this week’s hot topics.  Read More »

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Cisco Partner Summit 2013: Looking Back, and Ahead

It’s been a great Cisco Partner Summit season, and we’re excited to continue the momentum – and the vigorous partner and customer discussion – at Cisco Live in Orlando next week and throughout Cisco’s upcoming fiscal year 2014.

The final presentation of Partner Summit, on Day 3, came from Chuck Robbins, SVP, Worldwide Field Operations, so we thought it fitting to get Chuck’s takeaways for partners as we wrap up our coverage of Partner Summit here on the Channels blog. Chuck’s a true channel guy – he came up through the channel territory manager ranks and many partners got to know him well when he was U.S. and Canada channel chief years ago. Chuck told partners from the stage that “you can believe that I’ll continue to be your advocate inside Cisco.”

Let’s hear a little bit more about what Chuck wants partners to keep in mind:

Read on for a final lookback at the Partner Summit season that was.  Read More »

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