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	<title>Cisco Blog &#187; Packaged CCE</title>
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		<title>Streamlining Customer Collaboration</title>
		<link>http://blogs.cisco.com/collaboration/streamlining-customer-collaboration/</link>
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		<pubDate>Mon, 20 Aug 2012 12:37:20 +0000</pubDate>
		<dc:creator>John Hernandez</dc:creator>
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		<category><![CDATA[Cisco Customer Collaboration]]></category>
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		<description><![CDATA[One of the best aspects of my job is the opportunity to meet with customers, partners, and analysts--not just to [...]]]></description>
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		<title>Cisco Shines in Gartner&#8217;s Contact Center Magic Quadrant</title>
		<link>http://blogs.cisco.com/collaboration/cisco-shines-in-gartners-contact-center-magic-quadrant/</link>
		<comments>http://blogs.cisco.com/collaboration/cisco-shines-in-gartners-contact-center-magic-quadrant/#comments</comments>
		<pubDate>Wed, 15 Aug 2012 15:05:53 +0000</pubDate>
		<dc:creator>John Hernandez</dc:creator>
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		<description><![CDATA[Industry research firm Gartner recently issued their annual &#8220;Magic Quadrant&#8221; report for Contact Center Infrastructure, and once again Cisco improved [...]]]></description>
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