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Government Cloud CIO Roundtable (February 27, 2013)

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Two weeks ago, we had the pleasure of hosting a TelePresence roundtable for 46 Public Sector CxO-level executives from 20 locations throughout Europe, Middle-East and Africa (see map below). The event was moderated by Jens Mortensen (Director Central Government & Healthcare, Cisco EMEAR) and the main objectives were:

  • To present and debate on 3 perspectives of Government Cloud Governance: Policy, Insourcing Model, Outsourcing Model
  • To share best practices and alternative governance models with peers in different countries
  • To help shape, plan and implement a proven strategy for government cloud

The CTO of a central ICT agency in Europe reported: “I valued the pragmatic approach (presentations from people in the public sector who actually have a service running) and the possibility to ‘network’ with very relevant people for the cloud project [my organization] is working on).”

The CEO of an ICT Provider for Government agencies reported: “I enjoyed the discussion very much. Clearly there are very many different approaches to implementation of domain cloud solutions for both public and private sector needs based on local supply structures and government culture.”

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The 5-5-5 Rule That Helps Cisco Outsource IT Implementation Successfully

Almost every weekend, Cisco implements 25-30 projects upgrading our core network infrastructure, involving sites around the world. These network projects run from simple office moves and partner connections to complex technology upgrades and acquisition integrations. They also include all the changes that are part of the Cisco IT fleet management program, where we regularly review the network infrastructure at each of our 500+ sites for needed upgrades, and schedule the upgrade cycles. This upgrading work is distributed, detailed, and involves repeatable processes, which makes it ideal for outsourcing:  but there are tricks to handing off responsibility while maintaining extremely high standards.

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Managed Services Mean Big Benefits for Small Businesses

Outsourcing IT support lets you reduce IT costs and focus your efforts on what your company does best

Small companies are proliferating in every industry, from health care to hospitality and financial services to technology. But regardless of their industry, all small companies face similar challenges when it comes to their IT networks. Despite a lack of in-house IT resources, small businesses must keep their networks running reliably at top speeds. At the same time, they need to watch their budgets by reining in IT operational costs and limiting IT investments. For an increasing number of small businesses, the answer to these problems is relatively simple: managed services.

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Made in the USA, again

Finally, some good news. Amidst the standard fare of predictions of the inevitable decline and fall of US manufacturing, an interesting and encouraging 2011 report has been authored by the Boston Consulting Group (BCG) called “Made in America, Again.”

According to the report, “Manufacturing is expected to return to America as China’s rising labor costs erase most savings from offshoring.” As US states become cheaper locations to manufacture goods compared to other developed countries, the report suggests that by 2015 manufacturing in some parts of the US will be just as economical as manufacturing in China.

The key reasons listed are: Read More »

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Borderless Networks and Manufacturing

So here we are, in the middle of March Madness. Lots of people that don’t normally follow college basketball, but still a great social environment and an opportunity to get together and pretend we know the teams we all picked in our brackets. Sometimes we pick based on “loyalty” and other times there are other reasons.  We all have various “borders” we deal with every day.

So, bring on Borderless Networks. In the manufacturing area we still tend to think of a “border” between the factory and the business. After all, how can those people in the front office know what we need in the factory, right? Well, that separation gets smaller and smaller every day. Why? Because we’ve blurred the border. Sure, there are appropriate firewalls and security between the various layers. But every day we run into people that tell about needing data from the plant, from the machine, from the supplier, from the sales force, from the channel, from the customer. And sometimes we’re not in the office, we may be at home, at a different supplier, in an airport, at a concert or ball game with our kids.

The point becomes, there is data there and I am not there but I need to make a call and affect my plant productivity or answer a question from my CEO because there is a big opportunity or a major customer disappointment about to happen.

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