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Improving Collaboration: Start with Relationships

This is my second blog in a multi-part series.  In my first blog, I introduced insights from Cisco’s Collaboration Work Practice Study and how people value collaboration in the work environment.  In today’s blog, I discuss how building relationships helps foster collaboration.

At its very core, collaboration is about people. This isn’t a new concept. Humankind has been coming together for centuries to collaboratively solve problems, and in that respect, today is no different. What has changed are the ways in which people collaborate.

One of the things we discovered through the Cisco Collaborative Work Practice Study is that people desire relationships and strong partnerships with the people with whom they work. Building relationships and networks that lead to trust is a fundamental element of successful collaboration.  Nearly every participant in the study Read More »

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Making Culture More than a Nice Word

June 6, 2012 at 4:17 am PST

At its essence, collaboration is about working together to accomplish a common goal. You can buy all of the latest and greatest tools – and yes, by the way, we have the latest and greatest – but without an organizational culture that supports collaboration, it’s a lot like giving a fish a bicycle. Or a school of fish a fleet of bicycles. Or parachutes to snakes. Or Post-It notes to squirrels.

Organizations like to talk about their collaborative cultures, but it’s often more marketingspeak than an accurate description of the work environment. Culture is one of those feel-good words that makes a business sound like less of a money-making venture and more of a community.

Compared to traditional hierarchies, truly collaborative cultures are characterized by increasing levels of interdependence between leaders and employees. It’s a lot like what Mrs. Blackburn emphasized in my kindergarten class: share, listen, play nicely together. Somewhere along the way to a paycheck, we stop eating paste and stop playing so nicely. Read More »

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